At a Glance
- Tasks: Support sales teams by organising proposals, managing CRM, and tracking pipeline activity.
- Company: Join Velstar, a dynamic agency focused on commercial growth and innovation.
- Benefits: Enjoy hybrid working, career progression, and a collaborative culture.
- Other info: Opportunity to work with ambitious eCommerce brands and develop your career.
- Why this job: Be the backbone of our sales operations and make a real impact on agency success.
- Qualifications: Experience in sales operations or agency coordination, with strong organisational skills.
The predicted salary is between 30000 - 40000 € per year.
At Velstar, strong commercial operations are critical to how we grow. We’re looking for a Sales Operations Executive to support our Sales and Account Management teams by keeping pipeline activity organised, proposals coordinated, and reporting accurate. This is a highly operational, detail-focused role for someone who thrives on organisation, enjoys keeping things moving, and wants to play a key part in supporting commercial growth across the agency.
The role involves acting as the operational backbone of the commercial team, supporting senior salespeople and Account Managers across proposals, CRM management, reporting and inbound lead handling. This is a standalone role, so you’ll need to be proactive, self-sufficient and comfortable managing multiple priorities at once. You’ll be the person with visibility across the pipeline, ensuring opportunities progress smoothly and nothing slips through the cracks.
What you’ll be doing:
- Coordinating proposals, RFPs, RFQs and tender responses across internal teams
- Supporting audit activity and gathering information that strengthens pitches and proposals
- Maintaining proposal content, case studies and capability materials alongside the Marketing team
- Ensuring pitch decks and sales materials remain accurate, current and on-brand
- Owning and maintaining HubSpot as the single source of truth for pipeline activity
- Monitoring pipeline health, identifying risks, stalls and opportunities
- Supporting the wider team with HubSpot best practice and consistent CRM usage
- Tracking sales cycle data and surfacing insights to support forecasting and prioritisation
- Acting as the first point of contact for inbound leads, qualifying and routing enquiries efficiently
- Ensuring every inbound lead is tracked through to a defined next step
- Producing weekly and monthly sales reports covering pipeline, activity and revenue forecasts
- Supporting accurate forecasting through strong pipeline visibility and reporting discipline
- Maintaining competitor tracking and surfacing relevant market insight
- Supporting senior salespeople and Account Managers with commercial operations and coordination
- Preparing meeting materials, briefing documents and follow-up summaries
- Helping coordinate proposals, renewals and upsell opportunities across accounts
What we’re looking for:
- You’re highly organised, commercially aware and enjoy bringing structure to fast-moving teams.
- You’re confident working with data, coordinating multiple workstreams, and communicating clearly across different stakeholders.
- You’ll likely have:
- Experience in a sales operations, commercial support or agency coordination role
- Confidence using HubSpot or a similar CRM platform
- Strong understanding of pipeline management and reporting
- Excellent written communication skills, particularly for proposals and formal documents
- Strong organisational skills and attention to detail
- The ability to manage multiple deadlines and priorities simultaneously
- Confidence working with data and producing accurate reports
- A genuine interest in commercial growth and how businesses scale
Nice to have:
- Experience within a digital or creative agency
- Familiarity with RFP and tender processes
- Exposure to sales forecasting or revenue reporting
What success looks like:
- High-quality, accurate HubSpot and pipeline management
- Strong inbound lead response and qualification rates
- Accurate sales forecasting and reporting
- Positive feedback from Sales and Account Management teams
- Reliable operational support that improves commercial efficiency
Why Velstar?
- Hybrid working (minimum 3 days per week in our Liverpool or Leeds office)
- A central role within a growing commercial team
- Exposure to strategy, sales and client growth across ambitious eCommerce brands
- A collaborative environment with clear opportunities for progression
- A culture that values organisation, ownership and continuous improvement
If you enjoy bringing structure to commercial operations and want to play a key role in supporting agency growth, we’d love to hear from you.
Sales Operations Executive employer: Velstar
At Velstar, we pride ourselves on fostering a collaborative and dynamic work culture that empowers our employees to thrive. As a Sales Operations Executive, you'll enjoy the benefits of hybrid working in vibrant Liverpool or Leeds, with clear opportunities for professional growth and development within a supportive team. Join us to play a pivotal role in driving commercial success while enjoying a workplace that values organisation, ownership, and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Executive
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their needs, especially around organisation and pipeline management.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can support their sales operations effectively. Highlight your experience with CRM systems like HubSpot and your knack for keeping things organised.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Sales Operations Executive
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Operations Executive role. Highlight your experience in sales operations, CRM management, and any relevant skills that match what we're looking for. This shows us you’re genuinely interested and have done your homework!
Show Off Your Organisational Skills:Since this role is all about keeping things organised, give us examples of how you've successfully managed multiple priorities in the past. Whether it’s coordinating proposals or handling inbound leads, we want to see how you keep everything running smoothly.
Be Clear and Concise:When writing your application, make sure your communication is clear and to the point. We love well-structured proposals and documents, so show us you can communicate effectively. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Velstar
✨Know Your CRM Inside Out
Since the role heavily involves HubSpot or a similar CRM, make sure you’re familiar with its features and functionalities. Brush up on how to manage pipeline activity, track leads, and generate reports. Being able to discuss your experience with CRM systems confidently will show that you're ready to hit the ground running.
✨Showcase Your Organisational Skills
This position requires a high level of organisation and attention to detail. Prepare examples from your past experiences where you successfully managed multiple priorities or streamlined processes. Highlighting your ability to keep things moving smoothly will resonate well with the interviewers.
✨Prepare for Proposal Discussions
Given the focus on proposals and RFPs, be ready to discuss your experience in coordinating these documents. Think about specific instances where you contributed to successful pitches or improved proposal content. This will demonstrate your understanding of the sales process and your proactive approach.
✨Understand the Commercial Landscape
Familiarise yourself with the eCommerce sector and Velstar’s position within it. Research their clients and competitors, and be prepared to discuss market insights. Showing that you have a genuine interest in commercial growth will set you apart as a candidate who is not just looking for a job, but is invested in the company’s success.
