Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and optimise project delivery for high-performance commerce experiences.
- Company: Join Velstar, a dynamic agency focused on ambitious brands.
- Benefits: Enjoy hybrid working, flexi-time, and a senior role with real influence.
- Why this job: Shape delivery processes and drive commercial success in a collaborative environment.
- Qualifications: Proven experience in leading project teams and managing client relationships.
- Other info: Opportunity to make a significant impact on agency growth and client satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Hybrid (3 days in the office) | UK (Liverpool / Leeds) | Full-time
At Velstar, we build high-performance commerce experiences for ambitious brands. As we continue to scale, we’re looking for a Head of Projects & Delivery to lead how work gets delivered across the business, efficiently, profitably, and with happy clients at the end of it.
This is a senior leadership role for someone who thrives at the intersection of delivery excellence, people leadership, and commercial thinking.
The role
Reporting into the Group Operations Director, you’ll own delivery across all tech stacks, projects, retainers and work packages. You’ll bring structure, clarity and confidence to our delivery operation, setting standards, supporting teams, and making sure projects land on time, on budget and to spec. You’ll balance strategic oversight with hands-on leadership, acting as an escalation point when things get complex and a steady presence for both clients and internal teams.
What you’ll be doing
- Owning the successful delivery of all client work across the agency
- Leading, coaching and developing our Project Managers and Delivery Managers
- Embedding best-practice delivery processes (hybrid agile / waterfall) that actually work in the real world
- Maintaining visibility of project health, risks, budgets and resourcing
- Partnering closely with Development, Accounts and Senior Leadership to align delivery with commercial goals
- Taking full ownership of the Projects & Delivery budget, including team costs and third-party spend
- Supporting key client relationships, escalations and major delivery milestones
- Driving continuous improvement in how we plan, forecast, report and deliver
What we’re looking for
You’re an experienced delivery leader who’s comfortable owning outcomes and making decisions. You’ll likely have:
- Proven experience leading project or delivery teams in a digital, tech or agency environment
- Strong commercial awareness, budgets, forecasting, utilisation and profitability make sense to you
- Confidence managing senior stakeholders and high-value client accounts
- A calm, pragmatic approach to problem-solving and escalation
- Experience embedding delivery processes across multiple teams or disciplines
- A people-first mindset with high standards and clear expectations
Why Velstar?
- Hybrid working (minimum 3 days per week in our Liverpool or Leeds office)
- Flexi-time across a 37.5-hour working week
- A senior role with real influence on how the business operates and grows
- A collaborative leadership team that values clarity, ownership and momentum
- The chance to shape delivery at scale, not just keep it ticking over
If you’re excited by building high-performing delivery teams, improving how work flows through an agency, and playing a key role in commercial success, we’d love to hear from you.
Head of Projects & Delivery in Liverpool employer: Velstar
Contact Detail:
Velstar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Projects & Delivery in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in how they operate and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially around delivery excellence and team leadership. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Head of Projects & Delivery in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Projects & Delivery. Highlight your experience in leading project teams and managing budgets, as these are key aspects of the job. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about delivery excellence and how you can bring value to our team. Be sure to mention specific examples from your past that demonstrate your leadership and commercial thinking.
Showcase Your Problem-Solving Skills: In your application, don’t shy away from discussing challenges you've faced in previous roles. We love hearing about how you approached complex situations and what solutions you implemented. This will show us your calm and pragmatic approach to problem-solving.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly. Plus, it shows us you're keen on joining our team at Velstar!
How to prepare for a job interview at Velstar
✨Know Your Stuff
Before the interview, dive deep into Velstar's projects and delivery processes. Familiarise yourself with their hybrid agile/waterfall methodologies and think about how your experience aligns with their needs. This will show that you’re not just interested in the role but also invested in their success.
✨Showcase Leadership Skills
Prepare examples of how you've led project teams in the past. Highlight specific instances where you’ve coached team members or improved delivery processes. This is a senior role, so demonstrating your people-first mindset and ability to manage high-stakes situations will be crucial.
✨Be Commercially Savvy
Brush up on your understanding of budgets, forecasting, and profitability. Be ready to discuss how you’ve managed project budgets in previous roles and how you can contribute to Velstar’s commercial goals. This will help you connect with the interviewers on a strategic level.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about their current challenges in project delivery or how they measure success. This not only shows your interest but also gives you valuable insights into their operations.
