At a Glance
- Tasks: Lead eCommerce delivery, manage client backlogs, and ensure timely project completion.
- Company: Join Velstar, a dynamic agency focused on innovative eCommerce solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be at the forefront of eCommerce development and make a real impact for clients.
- Qualifications: 3-5 years in delivery management with strong organisational and communication skills.
- Other info: Fast-paced environment with a focus on continuous improvement and team collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Hybrid (3 days a week in the office) | UK (Liverpool / Leeds) | Full-time
At Velstar, delivery is at the heart of everything we do. We’re looking for a Delivery Manager to take ownership of continuous eCommerce delivery across a portfolio of clients, bringing structure, clarity and predictability to fast-moving development work. This role is ideal for someone who thrives in a fast-paced agency environment and enjoys running a tight delivery operation. You’ll lead a cross-functional squad delivering ongoing development and improvements, ensuring work is well-planned, clearly scoped and delivered on time and within budget.
The role
As Delivery Manager, you’ll act as the operational lead for your squad, coordinating developers, QAs, designers and subject matter experts to deliver consistent, high-quality outcomes. While this isn’t a line management role, you’ll be accountable for squad coordination, delivery standards and performance. You’ll manage structured backlogs and release cycles across multiple clients, ensuring work flows efficiently and clients have clear visibility of progress, priorities and outcomes.
What you’ll be doing
- Managing a portfolio of eCommerce clients focused on continuous development and improvement
- Shaping and maintaining clear, structured client backlogs using Jira
- Leading release planning and delivery cycles aligned to squad capacity
- Ensuring tickets are well-defined and meet agreed standards before development begins
- Working closely with developers and QAs to improve estimation accuracy over time
What we’re looking for
You’re an organized, technically literate delivery professional who takes ownership of outcomes and communicates clearly with both clients and internal teams. You’ll likely have:
- 3–5+ years’ experience in a Delivery Manager, Project Manager or similar role
- Experience managing ongoing website or eCommerce development retainers
- Experience running release-based delivery across multiple clients
- Strong experience using Jira or similar tools to manage backlogs and workflows
- Experience monitoring utilisation and time tracking
- Strong organisational skills and the ability to manage multiple workstreams
- Excellent communication and stakeholder management skills
- Strong technical literacy and understanding of development workflows and eCommerce platforms
Nice to have
- Agency experience
- Shopify experience
- Experience delivering complex eCommerce or B2B solutions
- Experience improving utilisation or delivery quality within a squad
Delivery Manager (Ecommerce) in Leeds employer: Velstar | Shopify Platinum Partner Agency
Contact Detail:
Velstar | Shopify Platinum Partner Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Manager (Ecommerce) in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the eCommerce space, especially those who might know someone at Velstar. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by understanding Velstar’s clients and their needs. Show us how you can bring structure and clarity to their projects. Tailor your examples to highlight your experience with managing backlogs and delivery cycles.
✨Tip Number 3
Don’t forget to showcase your technical literacy! Be ready to discuss your experience with tools like Jira and how you’ve used them to improve delivery quality. We love candidates who can speak our language!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of the Velstar team.
We think you need these skills to ace Delivery Manager (Ecommerce) in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Delivery Manager role. Highlight your experience in managing eCommerce projects and using tools like Jira. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for delivery management and how you thrive in fast-paced environments. Let us know why you're excited about working with us at Velstar.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved delivery processes or client satisfaction in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Velstar | Shopify Platinum Partner Agency
✨Know Your Stuff
Make sure you’re well-versed in eCommerce delivery processes and tools like Jira. Brush up on your knowledge of managing backlogs and release cycles, as this will show that you understand the core responsibilities of the role.
✨Showcase Your Experience
Prepare specific examples from your past roles where you successfully managed multiple clients or projects. Highlight how you ensured timely delivery and maintained high standards, as this will demonstrate your capability to handle the fast-paced environment at Velstar.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves coordinating with various teams, being able to communicate effectively with both technical and non-technical stakeholders is crucial.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s current projects, team dynamics, and expectations for the Delivery Manager role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.