At a Glance
- Tasks: Diagnose and repair industrial batteries and chargers on customer sites.
- Company: Join Veloris, a company that values human connections and teamwork.
- Benefits: Competitive pay, diverse team culture, and opportunities for growth.
- Other info: Embrace a dynamic work environment with a commitment to safety and excellence.
- Why this job: Make a real impact by solving problems and ensuring equipment reliability.
- Qualifications: Technical skills in electrical or electronic fields preferred but not essential.
The predicted salary is between 36000 - 60000 £ per year.
You will be responsible for accurately diagnosing faults with industrial batteries and chargers on MHE equipment, servicing, and emergency repairs. A typical day will consist of service and maintenance work on customer equipment, including battery chargers, to ensure they are in full working order. You will be expected to work independently in a safe manner on customer sites, you will need to be able to communicate well with customers and internal colleagues and will need to be able to ensure all relevant documentation is completed correctly.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Maintenance, installation and repair of batteries and industrial chargers on customer sites to agreed standards and technical specifications.
- Brief the customer on the practical use and maintenance of the equipment.
- Recommend the purchase of new or replacement products as appropriate.
- Identify business development opportunities to negotiate the sale of any new or replacement products whilst on customer’s site.
- Respond to breakdowns and carry out the necessary fault diagnosis and repair submitting accurate reports via PDA.
- Any other reasonable duties as instructed.
- Proactive attitude toward Health and Safety demonstrating engagement with safety campaigns and near miss reporting to improve safety and reduce workplace incidents.
Performance Objectives
- Good technical and practical problem‑solving skills, in a related field.
- Good attention to detail and an orderly approach to completing jobs.
- The ability to work under pressure and to meet deadlines.
- Ability to build effective working relationships with colleagues and customers.
Qualifications
- Knowledge of industrial 2‑volt MHE batteries and chargers – preferable but not essential.
- Electrical or electronic qualification – C&G, 17th edition, ONC, NVQ etc – preferable but not essential.
Commitment
Our values: Human Connections and Company Unity, Trust and Transparency, Delivering Service Solutions and Commitment to Excellence. We believe that a diverse team brings fresh ideas and better outcomes. That’s why we welcome applications from people of all backgrounds, experiences, and perspectives. Veloris is an equal opportunity employer. Veloris prohibits and will not tolerate discrimination or harassment.
Field Service Engineer – Scotland / N East Operations Edinburgh, UK employer: Veloris Group
At Veloris, we pride ourselves on being an excellent employer, offering a supportive work culture that values human connections and teamwork. Our Field Service Engineers in Edinburgh benefit from ongoing training and development opportunities, ensuring they grow their skills while working independently on diverse projects. With a strong commitment to health and safety, and a focus on delivering exceptional service solutions, we create a rewarding environment for our employees to thrive in.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer – Scotland / N East Operations Edinburgh, UK
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Since you'll be diagnosing faults and repairing equipment, brush up on your knowledge of industrial batteries and chargers. Being able to talk confidently about your expertise can really impress during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Field Service Engineer – Scotland / N East Operations Edinburgh, UK
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Field Service Engineer role. We want to see how your background aligns with diagnosing faults and servicing equipment, so don’t hold back on those details!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your proactive attitude towards Health and Safety fits with our values. We love seeing genuine enthusiasm!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled technical challenges in the past. We’re looking for candidates who can think on their feet and handle pressure, so share those stories that showcase your problem-solving prowess!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’re good to go!
How to prepare for a job interview at Veloris Group
✨Know Your Stuff
Make sure you brush up on your knowledge of industrial batteries and chargers. Even if you don’t have direct experience, understanding the basics will show that you're keen and ready to learn. Familiarise yourself with common faults and repairs to demonstrate your problem-solving skills.
✨Show Off Your Communication Skills
Since you'll be interacting with customers and colleagues, practice how you explain technical issues in simple terms. Think about examples where you've successfully communicated complex information before. This will help you stand out as someone who can build effective working relationships.
✨Safety First!
Be prepared to discuss your approach to health and safety. Share any experiences where you’ve engaged with safety protocols or campaigns. Showing a proactive attitude towards safety will resonate well with the company’s values and demonstrate your commitment to a safe working environment.
✨Bring Your A-Game for Problem Solving
Think of specific examples where you've diagnosed and resolved technical issues under pressure. Prepare to discuss these scenarios during the interview, highlighting your attention to detail and ability to meet deadlines. This will showcase your practical problem-solving skills effectively.
