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- Tasks: Manage outstanding debts and liaise with teams to resolve payment issues.
- Company: Dynamic company near Darlington with a focus on financial excellence.
- Benefits: £27,000 salary, fixed-term contract, and potential for permanent role.
- Other info: Work hours are Monday to Thursday 9am-5pm, and Friday 9am-3pm.
- Why this job: Gain valuable experience in finance while developing strong communication and administration skills.
- Qualifications: Experience in finance, strong numeracy, and excellent communication skills required.
The predicted salary is between 27000 - 27000 £ per year.
Credit Control Administrator required for a company based near Darlington.
Responsibilities:
- Contacting businesses and individuals regarding the collection of outstanding debts.
- Liaise with sales and customer service teams about disputes and delayed payments.
- Maintaining customer accounts.
- Ensure all documents are correctly filed.
- Monitor and manage credit limits and place accounts on hold if needed.
- Escalating high risk accounts and issues to management.
- Assisting with credit control.
- Process credit application forms and support credit checks.
- Assist with preparation of debtors reports.
- Allocate payments against invoices.
- Arranging customer payment collection and repayment plans.
- General office duties.
Qualifications:
- Previous experience in a financial role.
- Familiarity with computer software systems, ideally Opera.
- Excellent written and verbal communication.
- Numeracy and data entry skills.
- Confidence to tactfully place pressure on those owing money.
- Strong administration skills and knowledge of Microsoft Excel; other advanced Excel functions for reporting and reconciliation would be advantageous.
- Be able to be discrete and appreciate confidentiality.
Compensation & Hours:
- £27,000 per annum.
- Working hours: 9am to 5pm Monday to Thursday and 9am to 3pm Friday.
- 12-month fixed-term contract, with potential for permanent role.
Credit Control Administrator employer: Velocity
Contact Detail:
Velocity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who might know about credit control roles. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit control processes. Be ready to discuss how you would handle disputes or manage customer accounts. We want to see your confidence shine through!
✨Tip Number 3
Showcase your skills! If you've got experience with software like Opera or advanced Excel functions, make sure to highlight these in conversations. We love seeing candidates who can bring technical expertise to the table.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to tackle credit control challenges.
We think you need these skills to ace Credit Control Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Administrator role. Highlight your previous financial experience and any relevant skills, like your familiarity with software systems and Excel. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your communication skills and how you handle disputes or delayed payments. We love seeing your personality come through!
Showcase Your Skills: Don’t forget to showcase your numeracy and data entry skills in your application. If you've got experience with credit checks or preparing debtors reports, let us know! We’re looking for someone who can hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Velocity
✨Know Your Numbers
As a Credit Control Administrator, you'll be dealing with finances daily. Brush up on your numeracy skills and be ready to discuss how you've managed accounts or resolved payment issues in the past. Being confident with numbers will show that you're the right fit for the role.
✨Familiarise Yourself with Software
Since familiarity with software systems like Opera is key, make sure you know the basics before the interview. If you have experience with similar systems, be prepared to share specific examples of how you used them to improve efficiency or resolve issues.
✨Communication is Key
You'll need excellent written and verbal communication skills to liaise with customers and teams. Practice articulating your thoughts clearly and confidently. Think of scenarios where you had to tactfully handle difficult conversations about payments and be ready to share those experiences.
✨Show Your Organisational Skills
As this role involves maintaining customer accounts and filing documents, demonstrate your strong administration skills. Bring examples of how you've organised data or managed multiple tasks effectively in previous roles. This will highlight your ability to keep everything in order.