Resident Liaison Officer – Social Housing Refurbishment

Resident Liaison Officer – Social Housing Refurbishment

Full-Time 36000 - 60000 Β£ / year (est.) No working from home possible
Velocity Recruitment

At a Glance

  • Tasks: Be the go-to person for residents, ensuring smooth communication during exciting refurbishment projects.
  • Company: Join a leading contractor dedicated to improving social housing in Ealing.
  • Benefits: Enjoy a competitive salary and secure long-term work on major projects.
  • Other info: This role offers a supportive environment with opportunities for growth.
  • Why this job: Make a real difference in people's lives while enhancing your career in social housing.
  • Qualifications: Experience in social housing refurbishment and excellent people skills are essential.

The predicted salary is between 36000 - 60000 Β£ per year.

A leading contractor in social housing is seeking an experienced Resident Liaison Officer (RLO) for a refurbishment programme in Ealing, West London. The RLO will act as a key contact between residents and the site team, ensuring smooth communication and high customer satisfaction.

Candidates must have:

  • Previous experience in social housing refurbishment
  • Strong interpersonal skills
  • A valid UK driving license

This position offers a generous salary and long-term secured work on a major framework.

Resident Liaison Officer – Social Housing Refurbishment employer: Velocity Recruitment

As a leading contractor in social housing, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee development and satisfaction. Our team members benefit from competitive salaries, long-term job security, and the opportunity to make a meaningful impact in the community through our refurbishment projects in Ealing. Join us to be part of a dedicated team that values communication, collaboration, and personal growth.

Velocity Recruitment

Contact Details:

Velocity Recruitment Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Resident Liaison Officer – Social Housing Refurbishment

✨Tip Number 1

Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its projects. Show that you understand their work in social housing refurbishment and how you can contribute to their success as a Resident Liaison Officer.

✨Tip Number 3

Practice your communication skills! As an RLO, you'll need to be a great communicator. Role-play common interview questions with a friend to boost your confidence and refine your responses.

✨Tip Number 4

Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills and experience. Plus, it shows you're serious about joining our team!

We think you need these skills to ace Resident Liaison Officer – Social Housing Refurbishment

Interpersonal Skills
Communication Skills
Customer Service
Experience in Social Housing Refurbishment
Problem-Solving Skills
Conflict Resolution
Organisational Skills

Some tips for your application 🫑

Show Your Experience:Make sure to highlight your previous experience in social housing refurbishment. We want to see how your background aligns with the role of a Resident Liaison Officer, so don’t hold back on those relevant details!

Communicate Clearly:Since this role is all about smooth communication, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically – we appreciate a well-organised application!

Highlight Interpersonal Skills:As an RLO, strong interpersonal skills are key. Share examples of how you've successfully managed relationships or resolved conflicts in the past. We love to see how you connect with others!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!

How to prepare for a job interview at Velocity Recruitment

✨Know Your Stuff

Make sure you brush up on your knowledge of social housing refurbishment. Familiarise yourself with common challenges and solutions in the sector, as well as any recent projects the company has undertaken. This will show that you're genuinely interested and informed.

✨Showcase Your Interpersonal Skills

As a Resident Liaison Officer, communication is key. Prepare examples from your past experiences where you've successfully managed resident concerns or facilitated communication between teams. Highlighting these skills will demonstrate your suitability for the role.

✨Be Ready to Discuss Logistics

Since this role requires a valid UK driving license, be prepared to discuss how you plan to manage site visits and resident meetings. Having a clear strategy for logistics will show that you’re organised and ready to hit the ground running.

✨Ask Insightful Questions

At the end of the interview, don’t shy away from asking questions. Inquire about the specific refurbishment projects you'll be involved in or how the company measures resident satisfaction. This not only shows your interest but also helps you gauge if the company is the right fit for you.