Operations Manager - Main Contractor (Social Housing Refurbishment)

Operations Manager – Leading Main Contractor (Social Housing Refurbishment)\\n\\n📍 Based in Hertfordshire | Projects Across London\\n💷 Excellent Salary + Lucrative Bonus + Package\\n\\nAre you a dynamic leader ready to take your career to the next level?\\n\\nWe’re working with a privately owned, fast-growing main contractor specialising in planned refurbishments within the social housing sector – delivering high-quality internal and external refurbishments, SHDF-funded retrofit decarbonisation, and cladding/fire remediation projects across London.\\n\\nFollowing a recent major rebrand and a pipeline of secured long-term frameworks, our client is entering a transformational growth phase, set to double in size over the next three years. As such, this is an incredibly exciting time to join a business known for its outstanding reputation, strong client relationships, and exceptional staff retention.\\n\\n🏗️ The Role\\n\\nAs Operations Manager, you will report directly to the Construction Director and take overall responsibility for project delivery teams across multiple frameworks and workstreams. You’ll lead a team of five experienced Contracts Managers, ensuring the safe, efficient, and high-quality delivery of works in occupied homes.\\n\\n🔑 Key Responsibilities:\\n\\n * Lead and support Contracts Managers across multiple refurbishment and retrofit projects\\n\\n * Oversee project performance, safety, quality, and client satisfaction\\n\\n * Build and maintain relationships with clients, local authorities, and stakeholders\\n\\n * Support strategic growth and contribute to business planning alongside the senior leadership team\\n\\n * Drive a positive site culture and promote company values across all levels\\n\\n✅ What We’re Looking For:\\n\\n * Proven experience in a senior operations role within the social housing or refurbishment sector\\n\\n * Strong leadership and people management skills\\n\\n * Track record of delivering retrofit, refurbishment or fire remediation projects in London\\n\\n * Commercially aware, contractually competent and client-facing\\n\\n * A proactive, solutions-driven mindset with a passion for continuous improvement\\n\\n🌟 Why Join?\\n\\n * Join a company with a genuine focus on culture, collaboration, and long-term careers\\n\\n * Be part of a transformational growth story in a business that values innovation and agility\\n\\n * Enjoy a very competitive salary package, including a lucrative bonus\\n\\n * Work with a respected contractor delivering projects that make a real impact in communities\\n\\nApply today to take your next step with a contractor that’s going places – and wants you on the journey