About the Role
As an Engineering Operations Manager, you will manage the team responsible for all mechanical operations, maintenance, communications, energy management, and workforce development programs for a banking client.
Role Responsibilities
- Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
- Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
- Manage operations and maintenance for assigned facilities. Develop operating and capital budgets.
- Recommend and implement improvements for preventive maintenance programs on an on-going basis. Create and maintain effective building-specific maintenance and safety procedure manuals.
- Point of contact for maintenance efforts with outside contractors, tenant finish personnel and technicians.
- Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. Must remain current with latest technology trends.
- Maintain on-going communication with high profile tenants, clients, owners, facility management team and vendors.
- Drive the acquisition of new management contracts. Facilitate the development of as-built drawings.
- Respond to emergency situations (fire, evacuation, equipment failure etc.) and customer concerns.
- Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
- of view while being guided by policies and departmental plans.
- Identify and solve technical and operational problems of complexity.
- Understand and recognize the broader impact across the department.
- Improve and change existing methods, processes, and standards within job discipline.
Role Requirements
- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
- Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
- Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Extensive organizational skills and an advanced inquisitive mindset
