At a Glance
- Tasks: Support the Account Manager with financial and operational tasks for contracts.
- Company: Dynamic company focused on exceptional customer service and operational excellence.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Other info: Opportunity to grow and learn in a fast-paced, collaborative setting.
- Why this job: Join a team where your contributions directly impact contract success and client satisfaction.
- Qualifications: A-levels or equivalent, previous office experience, and strong IT skills.
The predicted salary is between 30000 - 40000 € per year.
Purpose of the Job
To provide exceptional customer service and a comprehensive operational, financial and administrative service through supporting the Account Leadership Team on contract. It is key that the Contract Support understands procedures, processes and operates them to the required standard, encouraging best practice across the business.
Key Responsibilities
- To support the Account Manager with the control of all financial and commercial aspects of contracts, ensuring standards maintained across the contract.
- To lead in the production of supporting financial information including Overtime reporting, Flash Reporting & P+L Reporting.
- Build and develop relationships with key business and account stakeholders.
- Responsible for the management of the account invoice pool.
- Assist the Account Manager with account forecasting in line with required processes.
- Proactively manages Maintenance PO’s and ensure all PO’s are created accurately and in a timely manner.
- Support delivery of Supplier Relationship Management – including attendance at Supplier Review Meetings, challenging costs and delivery models and engaging with new suppliers.
- Contractor Management: Ensure the Account Team adhere to QHSE and Technical Processes when engaging with Contractors and support the Account Leadership Team to ensure adequate competencies and records are maintained for works completed.
- To undertake general office duties relating to the contract including correspondence and filing, preparation of reports and documentation, updating of electronic records via CAFM System and CBRE electronic systems, material ordering and administration.
- Supporting the DC Lead with Procurement on the account including selection of suppliers, review of suppliers and liaison with the Divisional Procurement Manager.
- Support the preparation, delivery and actively participate in monthly Contract Reviews.
- Support the leadership team with collating timesheets from engineers, chasing and checking quality of data.
- Ensure timely and accurate completion of the account Subcontractor Schedule.
- Raising purchase orders and ensuring that purchase orders are updated when changes are required.
- Ensure people records such as new starters, leavers and any changes in staff are communicated to all relevant teams (e.g. Payroll, HR, BU Coordinator).
- Provides coaching, training and support to new and existing contract supports (e.g. A Super user for Harbour and Concept).
- To maintain, manage and update both manual and computer records via the site CAFM system.
Person Specification
- Higher educational qualifications to ‘A’ level (or equivalent).
- Previous experience in a similar role/Office based role.
- Highly computer literate.
- IT Skills to achieve key tasks and give the business a sound reporting base.
- Superior written and verbal communication skills with strong oral presentation skills.
- Capable of working in a commercial/banking environment.
- Effective communication skills enabling the individual to work with clients, suppliers, and staff at all levels.
- Excellent time management and organisational skills.
Contract Support employer: Velocity Recruitment
As a Contract Support at our company, you will thrive in a dynamic work environment that prioritises exceptional customer service and operational excellence. We offer a supportive culture that encourages professional growth through training and development opportunities, while also fostering strong relationships with key stakeholders. Located in a vibrant area, our team enjoys a collaborative atmosphere where your contributions are valued and recognised, making it an ideal place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Support
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know their values and how you can contribute. We want you to shine, so practice common interview questions too!
✨Tip Number 3
Follow up after interviews with a thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over others.
We think you need these skills to ace Contract Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract Support role. Highlight your relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Showcase Your Communication Skills:Since this role requires superior written and verbal communication skills, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Velocity Recruitment
✨Know Your Numbers
Since the role involves financial reporting and management, brush up on key financial metrics relevant to the position. Be prepared to discuss how you’ve handled financial data in previous roles and any tools you’ve used for reporting.
✨Showcase Your Communication Skills
This job requires effective communication with various stakeholders. Think of examples where you've successfully built relationships or resolved conflicts. Practise articulating these experiences clearly and confidently.
✨Demonstrate Organisational Skills
With responsibilities like managing invoices and maintaining records, it’s crucial to show your organisational prowess. Prepare to discuss your methods for staying organised and how you prioritise tasks in a busy environment.
✨Familiarise Yourself with Relevant Software
The job mentions using systems like CAFM and CBRE. If you have experience with similar software, be ready to talk about it. If not, do a bit of research to understand their functions and how they relate to contract support.
