At a Glance
- Tasks: Maintain and repair catering refrigeration systems to ensure smooth operations.
- Company: Join a leading global provider in facilities management with a strong reputation.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Great opportunity for career growth and hands-on experience in a tech-driven environment.
- Why this job: Be part of a dynamic team making a real difference in the catering industry.
- Qualifications: City & Guilds in Commercial Refrigeration and good customer relationship skills required.
The predicted salary is between 35000 - 45000 € per year.
My client is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Catering Engineer to join the team for one of their prestigious and established blue-chip tech contracts, located in Kings Cross. This role is responsible for the implementation of planned preventative maintenance routines necessary to ensure 100% uptime of client operations during normal hours and to assist in customer care and provide assistance to facility teams.
Key Responsibilities:
- Focus maintenance and repair within set timeframe and according to defined process, service agreements and customer needs.
- Executes day-to-day technical installation and/or deals with service issues.
- Completes planned site/customer visits and resolves customer request/calls as dispatched.
- Develops positive customer relationships, ensures pro-active feedback on and documentation of the customer's equipment and systems status and of work completed.
- Maintenance and servicing to Catering Assets within London contract, including Statutory Insurance and compliance inspections and Portable Appliance Testing.
- Diagnoses and repairs catering systems malfunctions requiring specific technical knowledge and relevant qualifications as well as an understanding on time and material requirements. Seeks clarification and technical support where needed and escalates issues as appropriate.
- Under general supervision, installs, starts up and commissions systems in line with defined regulations, standards, and processes.
- Understands and analyses relevant technical documents such as electrical schemes, fluid schemes, piping diagrams, psychometric diagrams, etc.
- Communicates with catering team upon arrival and before leaving the work site. Meets regularly with vendor management team and catering vendor to become familiar with operating problems and reach full understanding of customer needs.
- Keeps key stakeholders informed on the nature of service provided outstanding issues, recommends system enhancement/upgrade/replacement and promotes the sale of change orders and/or additional labour & material work.
- Documents work completed in a clear and concise way and promptly submits service reports.
- Undertake fault finding and first fix for small equipment items such as, but not limited to, microwaves, hydration Taps, dishwashers, and fridges.
- Manages warranty period, reporting and tracking defects with installation supplier and catering maintenance vendor.
- Ordering and stock management of water softener salt and regular de-scaling of equipment.
- Assists with scheduled duct cleaning and escorting of catering equipment maintainers.
Person Specification:
- City & Guilds Commercial Refrigeration Systems
- Safe Handling of Refrigerant
- Good Customer relationship skills.
- Understand and interpret technical drawings/processes.
- City & Guilds Refrigeration & Air Conditioning (Desirable)
- 18th Edition IEE Regulations.
- Experience of Microsoft Office applications
Commercial Catering Service Engineer employer: Velocity Recruitment
As a leading global provider of integrated facilities and corporate real estate management, our company offers an exceptional work environment for the Commercial Catering Service Engineer role in Kings Cross. We pride ourselves on fostering a collaborative culture that prioritises employee growth through continuous training and development opportunities, while also ensuring a healthy work-life balance. With a focus on innovation and customer satisfaction, we provide our engineers with the tools and support needed to excel in their careers, making us an attractive employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Catering Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the catering and refrigeration industry. Attend local meetups or trade shows, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with specific catering systems or technical installations, consider creating a portfolio or a LinkedIn showcase. This way, potential employers can see your expertise in action, making you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to refrigeration systems and customer service scenarios. Practise your responses with a friend or in front of a mirror. Confidence is key, and we want you to nail that interview!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications all in one place!
We think you need these skills to ace Commercial Catering Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Catering Refrigeration Engineer role. Highlight relevant experience and skills that match the job description, like your technical knowledge and customer relationship skills. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your understanding of technical documents and any relevant qualifications.
Show Off Your Technical Skills:Since this role requires specific technical knowledge, make sure to showcase your qualifications like City & Guilds in Commercial Refrigeration Systems. We love seeing candidates who can diagnose and repair catering systems with confidence!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Velocity Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of commercial refrigeration systems and the relevant regulations. Be ready to discuss your experience with diagnosing and repairing catering systems, as well as interpreting technical documents like electrical schemes and piping diagrams.
✨Show Off Your Customer Skills
Since this role involves developing positive customer relationships, think of examples where you've successfully managed customer interactions. Highlight how you’ve provided feedback on equipment status or resolved service issues in a timely manner.
✨Be Prepared for Practical Scenarios
Expect to be asked about specific situations you might face on the job. Prepare to discuss how you would handle maintenance tasks within set timeframes or how you would escalate issues when necessary. Real-life examples will make your answers stand out.
✨Communicate Clearly
Effective communication is key in this role. Practice explaining complex technical concepts in simple terms, as you’ll need to communicate with both the catering team and vendor management. Clear documentation of your work is also crucial, so be ready to discuss how you keep records.
