At a Glance
- Tasks: Maintain and repair catering refrigeration systems to ensure 100% uptime.
- Company: Leading global provider in facilities and corporate real estate management.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to work with cutting-edge technology and develop technical expertise.
- Why this job: Join a prestigious tech contract and make a real impact on customer satisfaction.
- Qualifications: City & Guilds in Commercial Refrigeration and good customer relationship skills.
The predicted salary is between 35000 - 45000 £ per year.
My client is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Catering Engineer to join the team for one of their prestigious and established blue-chip tech contracts, located in Kings Cross. This role is responsible for the implementation of planned preventative maintenance routines necessary to ensure 100% uptime of client operations during normal hours and to assist in customer care and provide assistance to facility teams.
Key Responsibilities:
- Focus maintenance and repair within set timeframe and according to defined process, service agreements and customer needs.
- Executes day-to-day technical installation and/or deals with service issues.
- Completes planned site/customer visits and resolves customer requests/calls as dispatched.
- Develops positive customer relationships, ensures pro-active feedback on and documentation of the customer's equipment and systems status and of work completed.
- Maintenance and servicing to Catering Assets within London contract, including Statutory Insurance and compliance inspections and Portable Appliance Testing.
- Diagnoses and repairs catering systems malfunctions requiring specific technical knowledge and relevant qualifications as well as an understanding on time and material requirements. Seeks clarification and technical support where needed and escalates issues as appropriate.
- Under general supervision, installs, starts up and commissions systems in line with defined regulations, standards, and processes.
- Understands and analyses relevant technical documents such as electrical schemes, fluid schemes, piping diagrams, psychometric diagrams, etc.
- Communicates with catering team upon arrival and before leaving the work site. Meets regularly with vendor management team and catering vendor to become familiar with operating problems and reach full understanding of customer needs.
- Keeps key stakeholders informed on the nature of service provided outstanding issues, recommends system enhancement/upgrade/replacement and promotes the sale of change orders and/or additional labour & material work.
- Documents work completed in a clear and concise way and promptly submits service reports.
- Undertake fault finding and first fix for small equipment items such as, but not limited to, microwaves, hydration taps, dishwashers, and fridges.
- Manages warranty period, reporting and tracking defects with installation supplier and catering maintenance vendor.
- Ordering and stock management of water softener salt and regular de-scaling of equipment.
- Assists with scheduled duct cleaning and escorting of catering equipment maintainers.
Person Specification:
- City & Guilds Commercial Refrigeration Systems
- Safe Handling of Refrigerant
- Good Customer relationship skills.
- Understand and interpret technical drawings/processes.
- City & Guilds Refrigeration & Air Conditioning (Desirable)
- 18th Edition IEE Regulations.
- Experience of Microsoft Office applications.
Catering Refrigeration Engineer - Maintenance & Uptime employer: Velocity Recruitment
As a leading global provider of integrated facilities and corporate real estate management, our company offers an exceptional work environment for Catering Refrigeration Engineers in the vibrant Kings Cross area. We pride ourselves on fostering a collaborative culture that prioritises employee growth through continuous training and development opportunities, while also ensuring a strong focus on customer satisfaction and operational excellence. Join us to be part of a dynamic team that values your expertise and supports your career progression in a prestigious blue-chip tech contract.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Refrigeration Engineer - Maintenance & Uptime
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend relevant events, and join online forums. The more people you know in the catering refrigeration field, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! If you’ve got experience with planned preventative maintenance or diagnosing catering systems, make sure to highlight that in conversations. We want to see how you can bring value to the team!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like ours, and express your interest. You never know when an opportunity might arise!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows you’re genuinely interested and professional, which is exactly what we look for at StudySmarter.
We think you need these skills to ace Catering Refrigeration Engineer - Maintenance & Uptime
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with catering refrigeration systems and maintenance. We want to see how your skills match the job description, so don’t be shy about showcasing relevant qualifications like City & Guilds certifications.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your previous experiences have prepared you for this position. We love seeing enthusiasm and a personal touch!
Show Off Your Technical Skills:Since this role involves diagnosing and repairing catering systems, make sure to mention any specific technical knowledge you have. If you’ve worked with electrical schemes or piping diagrams, let us know – it’ll definitely catch our eye!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Velocity Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to refrigeration systems and maintenance. Familiarise yourself with the specific equipment mentioned in the job description, like microwaves and dishwashers, so you can confidently discuss your experience and how it relates to the role.
✨Show Off Your Customer Skills
Since this role involves building positive customer relationships, think of examples from your past where you've successfully managed customer interactions. Be ready to share how you’ve handled service issues or provided feedback to clients, as this will demonstrate your ability to meet their needs.
✨Get Familiar with Technical Documents
The job requires understanding technical drawings and documents. Before the interview, practice interpreting some basic diagrams or schematics. This will not only help you answer questions but also show that you're proactive and prepared.
✨Ask Smart Questions
Prepare a few insightful questions about the company’s approach to maintenance and customer care. This shows your genuine interest in the role and helps you understand how you can contribute to their operations effectively.
