At a Glance
- Tasks: Maintain and repair catering refrigeration systems to ensure smooth operations.
- Company: Leading global provider in facilities and corporate real estate management.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Opportunity for growth and learning in a supportive team.
- Why this job: Join a prestigious tech contract and make a real impact in customer care.
- Qualifications: City & Guilds in Commercial Refrigeration and good customer relationship skills.
The predicted salary is between 35000 - 45000 £ per year.
My client is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Catering Engineer to join the team for one of their prestigious and established blue-chip tech contracts, located in Kings Cross. This role is responsible for the implementation of planned preventative maintenance routines necessary to ensure 100% uptime of client operations during normal hours and to assist in customer care and provide assistance to facility teams.
Key Responsibilities:
- Focus maintenance and repair within set timeframe and according to defined process, service agreements and customer needs.
- Executes day-to-day technical installation and/or deals with service issues.
- Completes planned site/customer visits and resolves customer requests/calls as dispatched.
- Develops positive customer relationships, ensures pro-active feedback on and documentation of the customer's equipment and systems status and of work completed.
- Maintenance and servicing to Catering Assets within London contract, including Statutory Insurance and compliance inspections and Portable Appliance Testing.
- Diagnoses and repairs catering systems malfunctions requiring specific technical knowledge and relevant qualifications as well as an understanding on time and material requirements. Seeks clarification and technical support where needed and escalates issues as appropriate.
- Under general supervision, installs, starts up and commissions systems in line with defined regulations, standards, and processes.
- Understands and analyses relevant technical documents such as electrical schemes, fluid schemes, piping diagrams, psychometric diagrams, etc.
- Communicates with catering team upon arrival and before leaving the work site. Meets regularly with vendor management team and catering vendor to become familiar with operating problems and reach full understanding of customer needs.
- Keeps key stakeholders informed on the nature of service provided outstanding issues, recommends system enhancement/upgrade/replacement and promotes the sale of change orders and/or additional labour & material work.
- Documents work completed in a clear and concise way and promptly submits service reports.
- Undertake fault finding and first fix for small equipment items such as, but not limited to, microwaves, hydration taps, dishwashers, and fridges.
- Manages warranty period, reporting and tracking defects with installation supplier and catering maintenance vendor.
- Ordering and stock management of water softener salt and regular de-scaling of equipment.
- Assists with scheduled duct cleaning and escorting of catering equipment maintainers.
Person Specification:
- City & Guilds Commercial Refrigeration Systems
- Safe Handling of Refrigerant
- Good Customer relationship skills.
- Understand and interpret technical drawings/processes.
- City & Guilds Refrigeration & Air Conditioning (Desirable)
- 18th Edition IEE Regulations.
- Experience of Microsoft Office applications.
Catering Refrigeration Engineer-Impactful Facilities Tech employer: Velocity Recruitment
As a leading global provider of integrated facilities and corporate real estate management, our company offers an exceptional work environment for Catering Refrigeration Engineers in the vibrant Kings Cross area. We pride ourselves on fostering a collaborative culture that prioritises employee growth through continuous training and development opportunities, while also ensuring a strong focus on customer satisfaction and teamwork. Join us to be part of a prestigious blue-chip tech contract where your skills will make a meaningful impact in maintaining essential catering systems.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Refrigeration Engineer-Impactful Facilities Tech
✨Tip Number 1
Network like a pro! Reach out to your connections in the catering and refrigeration industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know someone who knows someone, and that could be your ticket to landing that dream job!
✨Tip Number 2
Show off your skills! If you’ve got experience with catering systems or technical installations, make sure to highlight that in conversations. We want to see you demonstrate your knowledge and problem-solving abilities during interviews. Bring examples of past successes to the table!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like our client in Kings Cross. Express your interest and ask if they have any upcoming opportunities. Sometimes, the best jobs aren’t advertised!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds. We recommend mentioning something specific from your conversation to remind them why you’re the perfect fit for the Catering Refrigeration Engineer role.
We think you need these skills to ace Catering Refrigeration Engineer-Impactful Facilities Tech
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Catering Refrigeration Engineer role. Highlight your relevant experience and skills, especially those related to maintenance and customer service. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background fits with our needs. Be sure to mention any specific experiences that relate to catering systems and customer care.
Show Off Your Technical Skills:Don’t forget to showcase your technical qualifications, like your City & Guilds certifications. We’re looking for someone who understands refrigeration systems inside and out, so make sure we see that in your application!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at Velocity Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of refrigeration systems and technical drawings. Be ready to discuss specific examples from your past experience where you've diagnosed and repaired catering systems. This will show that you have the expertise needed for the role.
✨Show Off Your Customer Skills
Since this role involves building positive customer relationships, think of instances where you've gone above and beyond for a client. Prepare to share these stories during the interview to demonstrate your strong customer relationship skills.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like how you'd handle a malfunctioning fridge during peak hours. Practise your responses to these scenarios so you can showcase your problem-solving abilities and quick thinking.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s maintenance processes or their approach to customer care. This shows your genuine interest in the role and helps you understand if the company is the right fit for you.
