At a Glance
- Tasks: Maintain and repair catering refrigeration systems to ensure smooth operations.
- Company: Leading global provider in facilities and corporate real estate management.
- Benefits: Competitive salary, training opportunities, and a dynamic work environment.
- Other info: Opportunity for career growth and hands-on experience in a supportive team.
- Why this job: Join a prestigious tech contract and make a real difference in customer satisfaction.
- Qualifications: City & Guilds in Commercial Refrigeration and good customer relationship skills.
The predicted salary is between 35000 - 45000 € per year.
My client is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Catering Engineer to join the team for one of their prestigious and established blue-chip tech contracts, located in Kings Cross. This role is responsible for the implementation of planned preventative maintenance routines necessary to ensure 100% uptime of client operations during normal hours and to assist in customer care and provide assistance to facility teams.
Key Responsibilities:
- Focus maintenance and repair within set timeframe and according to defined process, service agreements and customer needs.
- Executes day-to-day technical installation and/or deals with service issues.
- Completes planned site/customer visits and resolves customer requests/calls as dispatched.
- Develops positive customer relationships, ensures pro-active feedback on and documentation of the customer's equipment and systems status and of work completed.
- Maintenance and servicing to Catering Assets within London contract, including Statutory Insurance and compliance inspections and Portable Appliance Testing.
- Diagnoses and repairs catering systems malfunctions requiring specific technical knowledge and relevant qualifications as well as an understanding of time and material requirements. Seeks clarification and technical support where needed and escalates issues as appropriate.
- Under general supervision, installs, starts up and commissions systems in line with defined regulations, standards, and processes.
- Understands and analyses relevant technical documents such as electrical schemes, fluid schemes, piping diagrams, psychometric diagrams, etc.
- Communicates with catering team upon arrival and before leaving the work site. Meets regularly with vendor management team and catering vendor to become familiar with operating problems and reach full understanding of customer needs.
- Keeps key stakeholders informed on the nature of service provided, outstanding issues, recommends system enhancement/upgrade/replacement and promotes the sale of change orders and/or additional labour & material work.
- Documents work completed in a clear and concise way and promptly submits service reports.
- Undertake fault finding and first fix for small equipment items such as, but not limited to, microwaves, hydration taps, dishwashers, and fridges.
- Manages warranty period, reporting and tracking defects with installation supplier and catering maintenance vendor.
- Ordering and stock management of water softener salt and regular de-scaling of equipment.
- Assists with scheduled duct cleaning and escorting of catering equipment maintainers.
Person Specification:
- City & Guilds Commercial Refrigeration Systems
- Safe Handling of Refrigerant
- Good Customer relationship skills.
- Understand and interpret technical drawings/processes.
- City & Guilds Refrigeration & Air Conditioning (Desirable)
- 18th Edition IEE Regulations.
- Experience of Microsoft Office applications
Catering Engineer employer: Velocity Recruitment
As a leading global provider of integrated facilities and corporate real estate management, our company offers an exceptional work environment for Catering Engineers in the vibrant Kings Cross area. We pride ourselves on fostering a collaborative culture that prioritises employee growth through continuous training and development opportunities, while also ensuring a strong focus on customer satisfaction and teamwork. Join us to be part of a prestigious blue-chip tech contract where your skills will be valued and your contributions will make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the catering and refrigeration industry. Attend local events or join online forums where you can meet potential employers or colleagues. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research common questions for Catering Engineers and practice your answers. We recommend having a few examples ready that showcase your technical skills and customer service experience. Remember, confidence is key!
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to highlight them during your conversations. We want to see how your qualifications align with the job requirements, so don’t be shy about sharing your achievements!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re always on the lookout for passionate individuals who are ready to take on the challenges of a Catering Engineer role. Don’t miss out on the opportunity!
We think you need these skills to ace Catering Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Catering Engineer role. Highlight your relevant experience with catering systems and any technical qualifications you have. We want to see how your skills match what we're looking for!
Show Off Your Customer Skills:Since this role involves building positive customer relationships, don’t forget to showcase your customer service experience. We love candidates who can communicate effectively and keep clients happy!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, just like you would with a customer!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application better. Plus, you’ll get all the latest updates from us!
How to prepare for a job interview at Velocity Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of catering refrigeration systems and relevant technical documents. Be ready to discuss your experience with diagnosing and repairing malfunctions, as well as your understanding of electrical schemes and piping diagrams.
✨Show Off Your Customer Skills
Since this role involves developing positive customer relationships, think of examples where you've successfully interacted with clients. Be prepared to share how you’ve handled customer requests and provided feedback on equipment status in previous roles.
✨Be Ready for Practical Scenarios
Expect to be asked about specific situations you might face on the job. Prepare to discuss how you would approach planned preventative maintenance or handle a service issue under pressure. This will show that you can think on your feet and apply your skills effectively.
✨Communicate Clearly
Effective communication is key in this role. Practice explaining complex technical concepts in simple terms, as you’ll need to communicate with both the catering team and management. Being clear and concise in your responses during the interview will demonstrate your ability to keep stakeholders informed.
