Capital One is seeking an Incident and Problem Manager for the UK Technology Operations Centre in Nottingham. The role focuses on managing major incidents, coordinating 24/7 resources, and driving post-incident root cause analysis.
You will lead cross-functional teams, improve processes, and explore AI-enabled automation to reduce toil while maintaining service continuity. The position features a hybrid work model with in-office presence at our Nottingham Head Office three days a week, and
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Incident & Problem Manager: 24/7 Reliability Lead in Nottingham employer: VELOCITY MOBILE LTD.
Capital One UK is an exceptional employer that champions a high-performance culture, offering Senior Directors the opportunity to lead dynamic teams and drive impactful process improvements. With a strong emphasis on employee growth, you will benefit from collaborative partnerships across Product, Tech, and Sales, all while enjoying the vibrant EMEA market. Our commitment to fostering innovation and excellence ensures that you will thrive in a supportive environment that values your contributions and encourages professional development.
