Velociti Solutions Limited in Sheffield is seeking a Customer Support Specialist to deliver first and second line support via phone, email and self-service portal. You will troubleshoot, document resolutions, and escalate where needed while maintaining a customer-first approach.
The role operates from the Sheffield office with a hybrid pattern requiring a minimum two days in the office each week, and a 37.5 hour week.
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Hybrid Software Support Analyst – Customer Help Expert in Sheffield employer: Velociti Solutions Limited
Velociti Solutions is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions as a Senior Software Engineer directly impact the digital transformation solutions we provide to transport authorities and operators. With a strong emphasis on employee growth, you will have opportunities to mentor junior engineers, engage in continuous learning, and work with cutting-edge technologies in a hybrid working environment that promotes work-life balance. Our comprehensive benefits package, including private healthcare, a generous holiday allowance, and unique perks like an EV car scheme, makes Velociti Solutions a rewarding place to build your career.
Contact Details:
Velociti Solutions Limited Recruitment Team
