Velociti Solutions is hiring for a customer support role based at our Sheffield office with hybrid working—minimum two days in the office. You will handle first and second line support via phone, email and self-service, escalating when needed and aiming for high customer satisfaction.
You will log tickets in Zendesk, document resolutions, and contribute to knowledge base while maintaining product knowledge and assisting colleagues across departments.
#J-18808-Ljbffr
Hybrid Software Support Specialist in Sheffield employer: Velociti Group
At Velociti Solutions, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. Located in the vibrant Oldham/Sheffield area, we offer flexible hybrid working arrangements, competitive benefits, and ample opportunities for professional growth, making us an excellent employer for those looking to make a meaningful impact in digital transformation.
