At a Glance
- Tasks: Be the first point of contact, providing top-notch admin support to the People and Relationship Team.
- Company: Join Velindre University NHS Trust, a leader in patient care and innovative healthcare solutions.
- Benefits: Enjoy a supportive work environment with opportunities for career growth and development.
- Other info: Embrace a culture of caring, respect, and accountability in a vibrant workplace.
- Why this job: Make a real difference in people's lives while building valuable skills in a dynamic team.
- Qualifications: Strong communication skills and a passion for helping others are essential.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for a customer focused People and Relationship Administrator to join the People and Relationship Team within the Trust. The role will be the first point of contact for service users and provide an efficient and high standard of administration support to the People and OD Department, specifically the Business Partners and People and Relationship Team.
Key Responsibilities
- Act as a first point of contact for callers to the People and Relationship team, including responding to routine people management queries in an efficient and timely manner and escalating to the People and Relationship Advisors as appropriate.
- Provide an accurate and efficient administration service to the People and Relationship Team, through the provision of incoming/outgoing telephone/Teams calls, HR inbox, stationery supplies, bring forward systems, filling systems, emails, typing, diary maintenance, arranging meetings, administering Trac, and other IT systems as required.
- Prepare and produce letters, reports, notes of meetings (including formal investigations and hearings), spreadsheets and other documents in various formats in a timely manner.
- Support in long‑term sickness absence meetings with note taking and basic advice or escalating to the People and Relationship Advisor.
- Liaise with hosted organisations when required, including Shared Services, Payroll, DHCW, HTW and external organisations.
- Role‑model the Values of the organisation by own behaviour and actively promote the Values across the Organisation.
Values
- Caring
- Respectful
- Accountable
- Bold
- Dynamic
Equal Opportunities
Velindre Cancer Centre (VCC) is a committed equal opportunities employer. VCC welcomes applications from people who share our vision.
About the Trust
Velindre University NHS Trust will be recognised locally, nationally and internationally as a renowned organisation of excellence for patient and donor care, education and research. We provide world‑class services & care to our patients, with a 5‑year transformation programme that will bring services closer to patients’ homes.
Application Information
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. For more information on this vacancy please contact the recruiting manager. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. The Trust also reserves the right to close a vacancy early or withdraw an advertisement at any stage of the process, to enable internal staff requiring to be redeployed in suitable roles. Apply now to be part of a team that prides itself on making a real difference and offers exciting career opportunities.
Relationship Administrator in Cardiff employer: Velindre Cancer Centre
Velindre University NHS Trust is an exceptional employer that prioritises a caring and dynamic work culture, offering meaningful opportunities for personal and professional growth. As a member of the People and Relationship Team, you will be at the forefront of supporting our mission to provide world-class patient care, while enjoying a collaborative environment that values respect and accountability. With a commitment to equal opportunities and a transformative vision for healthcare, joining us means being part of a team dedicated to making a real difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Administrator in Cardiff
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Velindre University NHS Trust. Understanding their values like caring and accountability will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration and customer service. Think about how you can demonstrate your skills in handling queries and providing support, just like the role requires.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise when answering questions. Remember, as a People and Relationship Administrator, you'll be the first point of contact, so showcasing your ability to communicate effectively is key.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the role and the team.
We think you need these skills to ace Relationship Administrator in Cardiff
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your values align with ours.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Refer to the job description and match your background to the key responsibilities – it’ll make a big difference!
Keep It Clear and Concise:We appreciate clarity! Use straightforward language and keep your application focused. Avoid jargon and get straight to the point to ensure we can easily see why you’re a great fit for the role.
Check Your Details:Before hitting send, double-check your application for any typos or errors. A polished application shows attention to detail, which is super important for the People and Relationship Administrator role!
How to prepare for a job interview at Velindre Cancer Centre
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a People and Relationship Administrator. Familiarise yourself with the key tasks mentioned in the job description, like handling queries and providing admin support. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As the first point of contact for service users, strong communication skills are essential. Prepare examples of how you've effectively communicated in previous roles, whether it's through phone calls, emails, or face-to-face interactions. Practising common interview questions can also help you articulate your thoughts clearly.
✨Demonstrate Your Organisational Skills
The role involves managing various administrative tasks, so be ready to discuss how you stay organised. Share specific strategies you use, like prioritising tasks or using digital tools to manage your workload. This will highlight your ability to handle the demands of the position efficiently.
✨Embrace the Trust's Values
Familiarise yourself with the Trust's values: Caring, Respectful, Accountable, Bold, and Dynamic. Think of examples from your past experiences that align with these values and be prepared to share them during the interview. This shows that you not only understand the organisation's ethos but also embody it in your work.
