At a Glance
- Tasks: Support customers and moderate content in a vibrant e-commerce environment.
- Company: Join a dynamic team in Lisbon, Portugal with accommodation included.
- Benefits: Competitive salary, performance bonuses, meal allowance, and private accommodation.
- Why this job: Gain international experience while working in a multicultural and exciting city.
- Qualifications: Strong communication skills and a passion for customer service; no experience needed!
- Other info: Flexible rotating shifts with opportunities for career growth.
The predicted salary is between 12880 - 12880 £ per year.
We are seeking Greek-speaking professionals to join our teams in Lisbon, Portugal. Two roles are available, both with accommodation included in the contract. No experience required!
Role 1: Customer Service Representative (Greek + English)
- Location: Lisbon (on-site)
- Working Hours: Monday to Sunday, 08:00–17:00 or 09:00–18:00 (rotating shifts)
- Days Off: 2 rotating days per week
Requirements:
- Strong understanding of e-commerce products and services
- Excellent verbal and written communication skills
- Empathy and rational decision-making
- Ability to manage high contact volumes during peak periods
Role 2: Content Moderator (Greek + English)
- Location: Lisbon (on-site)
- Working Hours: 24/7 – Monday to Sunday (rotating shifts)
- Days Off: 2 rotating days per week
Requirements:
- Strong moderation and decision-making skills
- Knowledge of e-commerce environments
- Excellent written and verbal communication
- Ability to manage peak queue volumes during promotional periods
Salary & Benefits (both roles):
- Base salary: 920€ x 14 months
- Performance bonus: 45€ x 11 months
- Meal allowance
- Night & weekend shift bonuses
- 1,500€ signing bonus
- Accommodation included (private room arranged by the company)
- Work on-site in Lisbon, a vibrant European capital
- Opportunity to gain international experience in a multicultural environment
Interested? Please send your updated CV or reach out for more information.
Greek Content Moderator - Customer Support Agent Lisbon with accommodation in London employer: Velenosi&Meredith
Contact Detail:
Velenosi&Meredith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Greek Content Moderator - Customer Support Agent Lisbon with accommodation in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and work environment. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your skills! If you have any relevant experience or skills, even if they’re not directly related to the job, be sure to highlight them. Use examples from past experiences to demonstrate how you can handle the responsibilities of the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer’s mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Greek Content Moderator - Customer Support Agent Lisbon with accommodation in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Greek language skills and any relevant experience, even if it's just from school or personal projects. We want to see how you can bring your unique background to the role!
Show Off Your Communication Skills: Since both roles require excellent communication, use your cover letter to demonstrate your ability to express ideas clearly in both Greek and English. We love seeing candidates who can articulate their thoughts well!
Highlight Your E-commerce Knowledge: If you have any experience or knowledge about e-commerce, make it known! We’re looking for people who understand the products and services we deal with, so don’t be shy about sharing your insights.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you on board quickly!
How to prepare for a job interview at Velenosi&Meredith
✨Know Your Role
Before the interview, make sure you understand the specifics of the Customer Service Representative and Content Moderator roles. Familiarise yourself with e-commerce products and services, as well as the skills required for moderation and decision-making. This will help you tailor your answers to show you're the perfect fit.
✨Showcase Your Communication Skills
Since excellent verbal and written communication is key for these positions, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past experiences, even if they’re not directly related to customer support.
✨Demonstrate Empathy and Decision-Making
During the interview, be ready to discuss scenarios where you had to show empathy or make tough decisions. Think of examples from your life that highlight your ability to handle high-pressure situations, especially during peak times.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.