At a Glance
- Tasks: Assist customers and moderate content in a fast-paced, international environment.
- Company: Join leading international companies in vibrant Sofia, Bulgaria.
- Benefits: Competitive salary, rental allowance, paid training, and performance bonuses.
- Other info: Enjoy a low cost of living and excellent career growth opportunities.
- Why this job: Gain valuable experience while working in a dynamic, multilingual setting.
- Qualifications: Fluency in required languages and good English communication skills.
The predicted salary is between 1280 - 2100 £ per month.
MULTILINGUAL CUSTOMER SUPPORT & CONTENT MODERATION ROLES – SOFIA, BULGARIA
We are currently hiring multilingual professionals for Customer Support Consultant/Advisor and Content Moderation opportunities with leading international companies in Sofia, Bulgaria.
Location: Sofia, Bulgaria
Start Date: Ongoing 2026
Work Model: On-site / Hybrid depending on project
Languages Hiring: Norwegian, German, Dutch, French, Polish, Danish
Salary: EUR 1280 – 2100 gross/month (Salary depends on language proficiency and role)
Additional Benefits:
- Approx. EUR 150 rental allowance per month for the duration of the contract (Average rent in Bulgaria ranges from approximately EUR 250–400 depending on location)
- Paid training
- Medical insurance
- Performance bonuses
- International work environment
- Career growth opportunities
- Long-term stable employment
- Relocation Support Provided: Approx. EUR 75 flight reimbursement (can be reimbursed upon arrival or with the first salary depending on project), 2-3 weeks accommodation, real estate administrative assistance
Available Roles:
- Customer Support Consultant
- Customer Support Advisor
- Content Moderator
- Customer Experience Specialist
Key Responsibilities:
- Assist customers via phone, email, and chat
- Review and moderate online content according to platform policies
- Resolve customer queries efficiently and professionally
- Escalate sensitive or complex cases when necessary
- Maintain high quality and productivity standards
- Deliver excellent customer experience in a fast-paced international environment
Requirements:
- Fluency in one of the required languages
- Good English communication skills (B2 preferred)
- Strong communication and interpersonal skills
- Customer-focused and detail-oriented mindset
- Comfortable working in an international environment
- EU citizenship or valid work authorization or refugee status ONLY
Why Sofia? Sofia offers a low cost of living, vibrant international community, modern lifestyle, and excellent career opportunities within multinational companies. Bulgaria has become one of Europe's fastest-growing multilingual hubs for customer support and digital operations.
Interested? Apply via: dylan.nyamande@cbtalents.org
LinkedIn: www.linkedin.com/in/dylan-a78965140
Customer Support & Content Moderation Jobs in Sofia, Bulgaria (Hybrid) in London employer: Velenosi&Meredith
Join a dynamic and supportive team in Sofia, Bulgaria, where we prioritise employee growth and well-being. With competitive salaries, generous benefits including rental allowances and performance bonuses, and a vibrant international work culture, we offer a unique opportunity to thrive in a fast-paced environment. Our commitment to training and career advancement ensures that you will not only excel in your role but also build a rewarding career with us.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support & Content Moderation Jobs in Sofia, Bulgaria (Hybrid) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at local events. We can’t stress enough how a personal connection can get your foot in the door.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer support and content moderation. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Showcase your language skills! If you’re fluent in one of the required languages, make sure to highlight that during interviews. We know how valuable multilingual abilities are in this field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you land that dream job in Sofia!
We think you need these skills to ace Customer Support & Content Moderation Jobs in Sofia, Bulgaria (Hybrid) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the roles we're offering. Highlight your language skills and any relevant experience in customer support or content moderation. We want to see how you fit into our vibrant team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're excited about working with us in Sofia. Keep it concise but engaging – we love a good story!
Show Off Your Language Skills:Since we're looking for multilingual professionals, make sure to clearly list your language proficiencies. If you have certifications or relevant experiences, don’t forget to mention them – they could set you apart from the crowd!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Velenosi&Meredith
✨Know Your Languages
Make sure you brush up on the languages you're applying for. If you're fluent in Norwegian, German, Dutch, French, Polish, or Danish, be ready to demonstrate your skills during the interview. Practising common customer support scenarios in these languages can really help you stand out.
✨Understand the Role
Familiarise yourself with the key responsibilities of a Customer Support Consultant or Content Moderator. Think about how your past experiences align with these duties. Be prepared to share specific examples of how you've resolved customer queries or moderated content effectively.
✨Showcase Your Communication Skills
Since strong communication is crucial for these roles, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member to get comfortable speaking about your experiences and answering questions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You could ask about the team dynamics, training processes, or what a typical day looks like. It’s a great way to demonstrate that you’re genuinely interested in the position.
