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- Tasks: Support customers in Italian via phone, chat, and email while ensuring satisfaction.
- Company: Join a fast-growing global customer support company in vibrant Lisbon.
- Benefits: Competitive salary, bonuses, relocation support, and paid training included.
- Other info: Enjoy long-term career growth opportunities in a dynamic environment.
- Why this job: Experience life in Portugal while building a rewarding international career.
- Qualifications: Fluent in Italian and English; customer support experience is a plus.
The predicted salary is between 12708 - 12708 £ per year.
Lisbon, Portugal | On-Site | Training Start: June 8
Are you fluent in Italian and ready for an international opportunity in Lisbon? Join a fast-growing global customer support company and work with international teams while enjoying Portugal's lifestyle.
Key Responsibilities- Support customers via phone, chat, and email
- Handle account and service-related queries
- Ensure excellent customer satisfaction
- Maintain quality and compliance standards
- Italian C2 level
- English B2+
- Customer support experience is a plus
- Willingness to relocate to Lisbon
- EU citizenship or valid work authorization
- Salary: EUR 1059 gross x12 months
- Additional bonuses and shift allowances
- Benefits package included
- Relocation support package
- Accommodation with utilities included
- Paid training starting June 8
- Long-term career growth opportunities
- 40 hours per week
- Rotational shifts between 08:00–22:00
- 2 days off weekly
Italian-Speaking Support Advisor – Relocation Package Included employer: Velenosi&Meredith
Contact Detail:
Velenosi&Meredith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian-Speaking Support Advisor – Relocation Package Included
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the job.
✨Tip Number 2
Prepare for the interview by practising common customer support scenarios. Think about how you'd handle tricky situations and keep that Italian flair in your responses!
✨Tip Number 3
Show off your language skills! During the interview, switch between Italian and English where appropriate to demonstrate your fluency and adaptability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and you’re considered for this exciting opportunity in Lisbon.
We think you need these skills to ace Italian-Speaking Support Advisor – Relocation Package Included
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone fluent in Italian, make sure to highlight your language proficiency right at the top of your application. We want to see that C2 level shine through!
Tailor Your Experience: When you’re writing about your past roles, focus on any customer support experience you have. Even if it’s not directly related, show us how your skills can translate into providing excellent service.
Be Yourself: We love personality! Don’t be afraid to let your unique voice come through in your application. Share a bit about why you’re excited about this role and what makes you a great fit for our team.
Apply Through Our Website: To make sure your application gets to us quickly, head over to our website and apply directly there. It’s the best way to ensure we see your application and get you one step closer to joining us in Lisbon!
How to prepare for a job interview at Velenosi&Meredith
✨Brush Up on Your Language Skills
Since the role requires fluency in Italian and a good command of English, make sure to practice both languages before the interview. Try to engage in conversations or even do mock interviews with friends to boost your confidence.
✨Know the Company Inside Out
Research the customer support company thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Customer Support Scenarios
Think about potential customer queries you might encounter in this role. Prepare examples from your past experiences where you successfully handled similar situations. This will demonstrate your problem-solving skills and customer-centric approach.
✨Show Enthusiasm for Relocation
Since this position includes a relocation package, express your excitement about moving to Lisbon. Share why you’re looking forward to this opportunity and how it aligns with your career goals. This will show that you’re committed and ready for the change.