At a Glance
- Tasks: Provide email-based customer support to Hungarian-speaking clients.
- Company: Reputable international company offering a friendly team environment.
- Benefits: Paid training, relocation assistance, hybrid work model, and private health insurance.
- Other info: Start date is mid-November; enjoy a dynamic work-life balance.
- Why this job: Kickstart your international career with stable employment and growth opportunities.
- Qualifications: Fluent in Hungarian (C1) and English (B1-B2), with basic computer skills.
We are currently hiring Hungarian-speaking candidates for a Customer Support position based in Sofia, Bulgaria. This is a hybrid role, starting in the office for the training and integration period, and later allowing you to work from home.
The role involves email-based customer support with no phone calls, only written communication with clients. It’s a great opportunity to start or grow an international career with paid training, relocation assistance, and a stable long-term contract.
Position Details- Role: Customer Support Agent (Email only)
- Languages Required: Hungarian (C1+) and English (B1-B2)
- Location: Sofia, Bulgaria (hybrid: office + remote after training)
- Start Date: Mid-November 2025
- Contract Type: Full-time, permanent, 40 hours per week
- Monthly Salary: From 1,600 net per month
- Relocation Support: Training: Fully paid and conducted in Sofia office
- Stable, long-term employment with a reputable international company
- Paid training and onboarding program
- Hybrid work model (office + remote)
- Private health insurance
- Friendly and international team environment
- Career growth opportunities
- Hungarian: C1 level (native or fluent)
- English: B1-B2 level
- EU citizenship or valid EU work permit
- Basic computer literacy and communication skills
- Availability to start in mid-November
Interested? Send your CV in English or contact me directly for more details:
Email: marco.velenosi@cbtalents.com
WhatsApp: +393346196398
Hungarian Customer Support Agent (only email) - Relocation in City of London employer: Velenosi&Meredith
Join a dynamic and supportive team as a Hungarian Customer Support Agent in Sofia, Bulgaria, where you will enjoy a hybrid work model that balances office training with the flexibility of remote work. Our company prioritises employee well-being with private health insurance, paid training, and ample opportunities for career advancement within a friendly, international environment. Relocation assistance ensures a smooth transition, making this an excellent opportunity for those looking to build a rewarding international career.
StudySmarter Expert Advice🤫
We think this is how you could land Hungarian Customer Support Agent (only email) - Relocation in City of London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Velenosi&Meredith. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Velenosi&Meredith before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Velenosi&Meredith:Your cover letter is your chance to shine! Tell us why you want to work at Velenosi&Meredith specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Velenosi&Meredith!
How to prepare for a job interview at Velenosi&Meredith
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
