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For Companies At a Glance
- Tasks: Assist customers in German and English via phone, email, and chat.
- Company: Join a global digital services leader with a strong reputation.
- Benefits: Attractive salary, remote work options, and relocation support for Athens.
- Why this job: Grow your career while helping international users and making a difference.
- Qualifications: Fluent in German (B2–C2) and good English skills; customer service experience is a plus.
- Other info: Enjoy paid training and long-term career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Are you fluent in German (B2–C2) and looking to grow your career with a well-established global digital services company? This is a full-time customer support role serving international users in German and English.
Key Responsibilities
- Handle customer enquiries via phone, email, chat
- Resolve account, service, and general support queries
- Deliver a professional and empathetic customer experience
- Meet quality, productivity, and compliance standards
Requirements
- German proficiency B2–C2 (spoken & written)
- Good command of English
- Customer service experience advantageous
- Willingness to relocate to Athens if required
What's on Offer
- Attractive remuneration package
- Remote work within Greece
- Relocation support for Athens-based candidates
- Paid training and long-term career growth
Documents Accepted
- EU citizenship
- Full-purpose & specific-purpose work permit card
- Certificate of Protection (refugees)
German-Speaking Support Consultant employer: Velenosi&Meredith
Contact Detail:
Velenosi&Meredith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German-Speaking Support Consultant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, join relevant groups on LinkedIn, and don’t be shy to ask for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for support roles and practice your answers. Make sure you can showcase your German skills and customer service experience confidently.
✨Tip Number 3
Tailor your approach! When you find a role that excites you, customise your pitch to highlight how your skills match the job description. Show them why you’re the perfect fit for their team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace German-Speaking Support Consultant
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone fluent in German, make sure to highlight your language proficiency right at the start. Use examples of how you've used your German skills in previous roles or experiences to really stand out!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. Mention specific responsibilities from the role that excite you and how your experience aligns with them.
Be Professional Yet Personable: While we want to see your professional side, don’t forget to let your personality shine through! A friendly tone can go a long way in customer support roles, so feel free to express your enthusiasm for helping others.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss any important updates about your application status!
How to prepare for a job interview at Velenosi&Meredith
✨Brush Up on Your German
Since this role requires fluency in German, make sure to practice speaking and writing in the language. Prepare for potential language-specific questions and scenarios that may come up during the interview.
✨Know the Company Inside Out
Research the digital services company thoroughly. Understand their values, mission, and the services they offer. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully handled customer enquiries or resolved issues. Highlight your ability to deliver a professional and empathetic customer experience, as this is crucial for the role.
✨Be Ready for Remote Work Questions
Since the position offers remote work within Greece, be prepared to discuss your home office setup and how you manage your time and productivity while working remotely. This shows you're ready for the challenges of remote work.