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For Companies At a Glance
- Tasks: Assist customers via phone, email, and chat while resolving their enquiries.
- Company: Join a leading digital services organisation with a global reach.
- Benefits: Enjoy a competitive salary, remote work options, and paid training.
- Why this job: Make a difference in customer satisfaction while working from anywhere in Greece.
- Qualifications: Fluent in French (B2–C2) and good English communication skills.
- Other info: Relocation support available for Athens-based roles and great career progression.
The predicted salary is between 24000 - 36000 £ per year.
Fluent in French (B2–C2) and ready for an international opportunity? Join a market-leading digital services organisation supporting global customers.
Key Responsibilities
- Provide customer assistance via phone, email, and chat
- Resolve service-related enquiries efficiently
- Maintain high customer satisfaction levels
- Follow established quality and compliance standards
Requirements
- French proficiency B2–C2
- Good English communication skills
- Customer support experience advantageous
What's on Offer
- Competitive salary package
- Remote role within Greece
- Relocation support for Athens-based roles
- Paid training and career progression
Documents Accepted
- EU citizenship
- Full-purpose & specific-purpose work permit card
- Certificate of Protection (refugees)
French-Speaking Customer Service Representative employer: Velenosi&Meredith
Contact Detail:
Velenosi&Meredith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French-Speaking Customer Service Representative
✨Tip Number 1
Make sure you brush up on your French skills before the interview. Practising common customer service scenarios in French can really help us stand out and show that we're ready to tackle any challenge.
✨Tip Number 2
Research the company and its services. Knowing what they do and how they support their customers will give us an edge during the interview, showing that we’re genuinely interested in the role.
✨Tip Number 3
Prepare some questions to ask at the end of the interview. This not only shows our enthusiasm but also helps us figure out if this is the right fit for us. Plus, it makes the conversation more engaging!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and we can keep track of all the amazing candidates like you.
We think you need these skills to ace French-Speaking Customer Service Representative
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone fluent in French, make sure to highlight your language proficiency right at the top of your application. Use examples that showcase your ability to communicate effectively in both French and English.
Tailor Your Experience: When detailing your previous customer service roles, focus on experiences that align with our needs. Mention specific situations where you resolved customer issues or maintained high satisfaction levels to show us you're a perfect fit.
Keep It Professional Yet Friendly: We love a good balance! While your application should be professional, don’t hesitate to let your personality shine through. A friendly tone can make your application stand out and show us how you'd interact with our customers.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about this exciting opportunity!
How to prepare for a job interview at Velenosi&Meredith
✨Brush Up on Your French
Since this role requires fluency in French, make sure to practice speaking and writing in the language before your interview. Consider having a mock conversation with a friend or using language apps to sharpen your skills.
✨Know the Company Inside Out
Research the digital services organisation thoroughly. Understand their mission, values, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios and how you would handle them. Be ready to discuss your past experiences in customer support, focusing on how you resolved issues and maintained high satisfaction levels.
✨Showcase Your Communication Skills
Since good English communication skills are also required, practice articulating your thoughts clearly and confidently. During the interview, ensure you listen carefully and respond thoughtfully to demonstrate your ability to communicate effectively.
