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For Companies At a Glance
- Tasks: Assist customers via phone, email, and chat while resolving their enquiries.
- Company: Join a leading digital services organisation with a global reach.
- Benefits: Competitive salary, remote work, relocation support, and paid training.
- Why this job: Be part of an international team and enhance your customer service skills.
- Qualifications: Fluent in French (B2–C2) and good English communication skills.
- Other info: Great career progression opportunities and a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
Fluent in French (B2–C2) and ready for an international opportunity? Join a market-leading digital services organisation supporting global customers.
Key Responsibilities
- Provide customer assistance via phone, email, and chat
- Resolve service-related enquiries efficiently
- Maintain high customer satisfaction levels
- Follow established quality and compliance standards
Requirements
- French proficiency B2–C2
- Good English communication skills
- Customer support experience advantageous
Whats on Offer
- Competitive salary package
- Remote role within Greece
- Relocation support for Athens-based roles
- Paid training and career progression
Documents Accepted
- EU citizenship
- Full-purpose & specific-purpose work permit card
- Certificate of Protection (refugees)
French-Speaking Customer Experience Agent - Remote (Greece) employer: Velenosi&Meredith
Contact Detail:
Velenosi&Meredith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French-Speaking Customer Experience Agent - Remote (Greece)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer experience roles and practice your answers. We want you to shine when it comes to showcasing your French skills and customer service experience.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It shows you're keen and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace French-Speaking Customer Experience Agent - Remote (Greece)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your French language skills and any customer support experience you have. We want to see how your background fits with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining us at StudySmarter and how your skills can help enhance our customer experience. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves assisting customers via phone, email, and chat, make sure your written application reflects your strong communication skills. We love clear and concise writing, so keep it straightforward!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Velenosi&Meredith
✨Brush Up on Your French
Since this role requires fluency in French, make sure to practice speaking and writing in the language. Prepare to answer common interview questions in French to showcase your proficiency and confidence.
✨Know the Company Inside Out
Research the digital services organisation thoroughly. Understand their mission, values, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about potential customer service scenarios you might face in the role. Be ready to discuss how you would handle specific situations, demonstrating your problem-solving skills and ability to maintain high customer satisfaction.
✨Showcase Your Communication Skills
As good English communication skills are a requirement, practice articulating your thoughts clearly and concisely. During the interview, ensure you listen actively and respond thoughtfully to questions, highlighting your ability to communicate effectively with customers.