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- Tasks: Provide top-notch email and chat support for international clients.
- Company: Join a dynamic team offering fully remote freelance opportunities.
- Benefits: Enjoy flexible hours, paid training, and a competitive hourly rate.
- Why this job: Work from anywhere while helping customers and honing your skills.
- Qualifications: Fluent in Portuguese with good English communication skills.
- Other info: Stable, long-term collaboration with no upfront costs.
Overview
Freelance Email and Chat Customer Support Portuguese Speakers. Are you a Portuguese-speaking freelancer looking for a flexible and fully remote opportunity? We are hiring freelance customer support agents to handle email and chat communications for international clients.
Responsibilities
- Handle email and chat communications for international clients.
Benefits
- 100% remote work from anywhere in the world
- Monday to Friday, daytime shifts only
- No phone calls or sales strictly email and chat support
- Fixed hourly rate of 10-15euro per hour
- Paid training at 10euro per hour
- Stable, long-term collaboration
Requirements
- C1 level Portuguese with English communication skills (B1)
- Freelancer status with the ability to issue invoices
- Excellent written communication skills and attention to detail
- Reliable, proactive, and professional
You will never be asked to pay anything to get the job training is fully paid.
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Freelance Email and Chat Customer Support Portuguese Speakers employer: Velenosi&Meredith
Contact Detail:
Velenosi&Meredith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Email and Chat Customer Support Portuguese Speakers
✨Tip Number 1
Make sure your online presence is top-notch! Update your LinkedIn profile and any relevant social media to reflect your skills in customer support. We want to see that you’re not just a great communicator but also someone who can engage with clients effectively.
✨Tip Number 2
Practice makes perfect! Before your interview, try role-playing common customer support scenarios with a friend. This will help us see how you handle different situations and communicate clearly in both Portuguese and English.
✨Tip Number 3
Don’t forget to showcase your attention to detail! When chatting or emailing, make sure your responses are clear and free of errors. We love candidates who take pride in their work and can communicate professionally.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We’re always on the lookout for proactive freelancers who are ready to jump into a flexible, remote role. Don’t miss out on this opportunity!
We think you need these skills to ace Freelance Email and Chat Customer Support Portuguese Speakers
Some tips for your application 🫡
Show Off Your Language Skills: Make sure to highlight your C1 level Portuguese and B1 English skills in your application. We want to see how well you can communicate, so don’t hold back on showcasing your language prowess!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate attention to detail, so make sure your written communication is professional and free of errors. Remember, this is a customer support role!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention your experience with email and chat support, and how you can bring value to our international clients. We love seeing applicants who take the time to connect their skills to the job!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to review your details and get back to you. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Velenosi&Meredith
✨Brush Up on Your Language Skills
Since the role requires C1 level Portuguese and B1 English, make sure you're comfortable communicating in both languages. Practise writing emails and chat responses to ensure your grammar and vocabulary are sharp.
✨Know the Company and Its Clients
Do a bit of research on the company and its international clients. Understanding their values and the type of support they offer will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Common Customer Support Scenarios
Think about typical customer queries you might encounter in email and chat support. Prepare some responses or strategies for handling difficult situations, as this will demonstrate your problem-solving skills during the interview.
✨Showcase Your Attention to Detail
In customer support, attention to detail is crucial. During the interview, highlight any past experiences where your meticulousness made a difference. This could be anything from catching errors in communication to ensuring customer satisfaction.