French-Speaking Client Support Advisor in Cambridge
French-Speaking Client Support Advisor

French-Speaking Client Support Advisor in Cambridge

Cambridge Full-Time 30000 - 42000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Assist global customers via phone, email, and chat while resolving enquiries.
  • Company: Join a leading digital services organisation with a global reach.
  • Benefits: Competitive salary, remote work options, relocation support, and paid training.
  • Why this job: Be part of an international team and enhance your customer support skills.
  • Qualifications: Fluent in French (B2–C2) and good English communication skills.
  • Other info: Great career progression opportunities in a dynamic environment.

The predicted salary is between 30000 - 42000 Β£ per year.

Fluent in French (B2–C2) and ready for an international opportunity? Join a market-leading digital services organisation supporting global customers.

Key Responsibilities

  • Provide customer assistance via phone, email, and chat
  • Resolve service-related enquiries efficiently
  • Maintain high customer satisfaction levels
  • Follow established quality and compliance standards

Requirements

  • French proficiency B2–C2
  • Good English communication skills
  • Customer support experience advantageous

Whats on Offer

  • Competitive salary package
  • Remote role within Greece
  • Relocation support for Athens-based roles
  • Paid training and career progression

Documents Accepted

  • EU citizenship
  • Full-purpose & specific-purpose work permit card
  • Certificate of Protection (refugees)

French-Speaking Client Support Advisor in Cambridge employer: Velenosi&Meredith

Join a dynamic and innovative digital services organisation that values its employees and fosters a supportive work culture. With competitive salaries, comprehensive training, and clear pathways for career progression, this company is dedicated to helping you grow while providing exceptional service to global customers. Whether you choose to work remotely from anywhere in Greece or relocate to Athens, you'll enjoy a fulfilling role in a vibrant environment that champions diversity and inclusion.
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Contact Detail:

Velenosi&Meredith Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land French-Speaking Client Support Advisor in Cambridge

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.

✨Tip Number 2

Prepare for those interviews! Research common questions for client support roles and practice your answers. Remember, showcasing your French skills and customer service experience is key!

✨Tip Number 3

Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace French-Speaking Client Support Advisor in Cambridge

Fluent in French (B2–C2)
Good English communication skills
Customer support experience
Phone communication
Email communication
Chat support
Problem-solving skills
Attention to detail
Ability to maintain high customer satisfaction
Knowledge of quality and compliance standards

Some tips for your application 🫑

Show Off Your Language Skills: Since we're looking for someone fluent in French, make sure to highlight your language proficiency right at the top of your application. Use examples that showcase your ability to communicate effectively in both French and English.

Tailor Your Experience: When detailing your previous roles, focus on any customer support experience you have. We want to see how you've resolved enquiries and maintained customer satisfaction in past positions, so be specific!

Keep It Professional Yet Friendly: Your written application should reflect the friendly and professional tone we value at StudySmarter. Use a conversational style while ensuring your grammar and spelling are spot on – it’s all about making a great first impression!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Velenosi&Meredith

✨Brush Up on Your French

Since this role requires fluency in French, make sure to practice speaking and writing in the language. Prepare to answer common interview questions in French to showcase your proficiency and confidence.

✨Know the Company Inside Out

Research the digital services organisation thoroughly. Understand their mission, values, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Prepare for Customer Scenarios

Think about potential customer service scenarios you might face in this role. Be ready to discuss how you would handle specific situations, demonstrating your problem-solving skills and commitment to maintaining high customer satisfaction.

✨Showcase Your Communication Skills

As a Client Support Advisor, effective communication is key. Practice articulating your thoughts clearly in both French and English. During the interview, focus on being concise and engaging to leave a positive impression.

French-Speaking Client Support Advisor in Cambridge
Velenosi&Meredith
Location: Cambridge

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