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- Tasks: Assist customers in German and English via phone, email, and chat.
- Company: Join a global digital services company with a strong reputation.
- Benefits: Attractive salary, remote work options, and relocation support for Athens.
- Other info: Enjoy paid training and long-term career growth opportunities.
- Why this job: Grow your career while helping international users and making a difference.
- Qualifications: Fluent in German (B2–C2) and good English skills; customer service experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Are you fluent in German (B2–C2) and looking to grow your career with a well-established global digital services company? This is a full-time customer support role serving international users in German and English.
Key Responsibilities
- Handle customer enquiries via phone, email, and chat
- Resolve account, service, and general support queries
- Deliver a professional and empathetic customer experience
- Meet quality, productivity, and compliance standards
Requirements
- German proficiency B2–C2 (spoken & written)
- Good command of English
- Customer service experience advantageous
- Willingness to relocate to Athens if required
What's on Offer
- Attractive remuneration package
- Remote work within Greece
- Relocation support for Athens-based candidates
- Paid training and long-term career growth
Documents Accepted
- EU citizenship
- Full-purpose & specific-purpose work permit card
- Certificate of Protection (refugees)
Apply via dylan.nyamande@cbtalents.org
Work From Home in Greece – German Role in Birmingham employer: Velenosi&Meredith
Contact Detail:
Velenosi&Meredith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Work From Home in Greece – German Role in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We want you to feel confident and ready to showcase your German skills and customer service experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and keeps you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Work From Home in Greece – German Role in Birmingham
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires fluency in German, make sure to highlight your language proficiency right at the top of your application. Use specific examples of how you've used your German skills in previous roles or experiences.
Tailor Your CV and Cover Letter: We want to see how you fit into our team! Customise your CV and cover letter to reflect the key responsibilities and requirements mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the role.
Keep It Professional Yet Friendly: When writing your application, strike a balance between professionalism and friendliness. We’re looking for someone who can deliver an empathetic customer experience, so let your personality shine through while maintaining a professional tone.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Velenosi&Meredith
✨Brush Up on Your Language Skills
Since this role requires fluency in German (B2–C2), make sure to practice your language skills before the interview. Engage in conversations, read German articles, or even watch German shows to get comfortable with the language.
✨Know the Company Inside Out
Research the company’s values, mission, and services. Understanding their customer service approach will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Customer Scenarios
Think about potential customer queries you might encounter in this role. Prepare responses that demonstrate your problem-solving skills and empathy, as these are key in delivering a great customer experience.
✨Show Your Flexibility
If you're considering relocating to Athens, express your willingness to adapt. Highlight any previous experiences where you've successfully adjusted to new environments or challenges, as this will show your commitment to the role.