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For Companies At a Glance
- Tasks: Provide top-notch customer service and moderate content across digital platforms.
- Company: Join a leading international company focused on customer service and content moderation.
- Benefits: Enjoy a relocation package, competitive salary, and the option to work remotely.
- Why this job: Experience life in sunny Southern Europe while growing your career in a vibrant international environment.
- Qualifications: Fluent in French and intermediate English; problem-solving skills are a plus.
- Other info: Relocation assistance includes flights and accommodation; enjoy a work-life balance in beautiful locations.
Possible Locations: Portugal, Spain, Bulgaria, Malta, Greece, Romania
Relocation Package Included
Are you a native or fluent French speaker with strong English skills? Are you looking for an exciting career in customer service or content moderation while enjoying the sunny climates of Southern Europe? We have the perfect opportunity for you!
About Us
We are a leading international company specializing in providing exceptional customer service and content moderation. We are expanding our team across Europe and are looking for dedicated, motivated, and skilled French-speaking individuals to join us.
Key Responsibilities
Customer Service Representative: Provide outstanding service to customers via phone, email, and chat. Address customer inquiries, resolve issues, and ensure a positive experience.
Content Moderator: Monitor and review user-generated content across digital platforms, ensuring it complies with company guidelines and community standards. Flag inappropriate content and take action when necessary.
Requirements
- French (B2-C1 level, for some project only Native) and intermediate English (B1-B2 level)
- Problem-solving skills
- Previous experience in customer service or content moderation is a plus, but not mandatory
- EU Citizenship or Working VISA
- Willingness to Relocate
What We Offer
- Relocation Package: Assistance with flights and accommodation
- Possibility to work from home
- Competitive salary
- Training and career growth opportunities
- International environment
Special Offers
- Sofia, Bulgaria: 1500euro net monthly basic salary
- Greece: Fully remote opportunities, including positions on the islands
- Jobs in Lisbon, April, with 3000euro signing bonus and full accommodation
Life in the Sun
Imagine waking up to sunny skies and beautiful landscapes every day! With our offices in Portugal, Spain, Malta, Greece, Bulgaria, and Romania, you\’ll enjoy:
- Warm weather year-round
- Delicious Mediterranean cuisine
- Rich culture and history
- Affordable living
- Work-life balance
How to Apply
Email: marco.velenosi@cbtalents.com
WhatsApp: +39 3346196398
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Customer Service / Content Moderator (French & English) With Relocation employer: Velenosi&Meredith
Contact Detail:
Velenosi&Meredith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service / Content Moderator (French & English) With Relocation
✨Tip Number 1
Familiarise yourself with the specific customer service and content moderation tools commonly used in the industry. Being knowledgeable about platforms like Zendesk or moderation software can give you an edge during interviews.
✨Tip Number 2
Brush up on your French and English language skills, especially in a customer service context. Practising common phrases and scenarios can help you feel more confident when communicating with customers.
✨Tip Number 3
Research the company’s values and culture. Understanding what they stand for will not only help you tailor your responses but also show your genuine interest in being part of their team.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the interview process and what the company looks for in candidates, which can be invaluable.
We think you need these skills to ace Customer Service / Content Moderator (French & English) With Relocation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your language skills, especially your proficiency in French and English. Include any relevant experience in customer service or content moderation, even if it's informal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and content moderation. Mention why you are excited about the opportunity to relocate and work in a sunny location.
Highlight Problem-Solving Skills: In your application, emphasise your problem-solving abilities. Provide examples of how you've successfully resolved customer issues or moderated content in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Velenosi&Meredith
✨Showcase Your Language Skills
Since the role requires fluency in both French and English, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or answer questions in both, so practice speaking clearly and confidently in both tongues.
✨Highlight Relevant Experience
Even if you don't have direct experience in customer service or content moderation, think about transferable skills from previous jobs. Be ready to discuss how your problem-solving abilities and communication skills can benefit the company.
✨Research the Company
Familiarise yourself with the company's values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team culture, training opportunities, and what success looks like in this role. This shows that you are engaged and serious about the position.
