At a Glance
- Tasks: Review user-generated content and assist users while ensuring a safe online space.
- Company: International consulting firm with a focus on customer service excellence.
- Benefits: Relocation assistance, clear career growth path, and a supportive work environment.
- Why this job: Join a dynamic team and make a difference in online safety and user experience.
- Qualifications: Fluency in Italian and strong English skills, with a passion for customer service.
- Other info: Exciting opportunity to grow your career in a vibrant location.
The predicted salary is between 24000 - 36000 £ per year.
An international consulting firm is seeking a Content Moderator / Customer Service Agent fluent in Italian to join their team in Portugal. The role involves reviewing user-generated content, assisting users through various channels, and enforcing safety guidelines to maintain a positive online environment.
Candidates should have strong English skills and a passion for customer service. Relocation assistance and a clear career growth path are provided.
Italian Content Moderator & Customer Support - Portugal in Manchester employer: Velenosi & Meredith Consulting
Contact Detail:
Velenosi & Meredith Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian Content Moderator & Customer Support - Portugal in Manchester
✨Tip Number 1
Make sure to brush up on your Italian and English skills before the interview. We want to show off our language prowess, so practice common phrases and customer service scenarios to feel confident!
✨Tip Number 2
Research the company and its values. Understanding their mission will help us tailor our responses during the interview and demonstrate that we’re a great fit for their team.
✨Tip Number 3
Prepare some questions to ask the interviewer. This shows our interest in the role and helps us figure out if this is the right place for us. Plus, it makes the conversation more engaging!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and puts us one step closer to landing that dream job as a Content Moderator & Customer Support agent.
We think you need these skills to ace Italian Content Moderator & Customer Support - Portugal in Manchester
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone fluent in Italian, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both Italian and English!
Tailor Your Experience: When you're writing about your past experiences, focus on those that relate to content moderation or customer service. We love seeing how you've handled similar roles before, so don’t hold back on the details!
Be Personable: We’re all about creating a positive online environment, so let your personality shine through in your application. A friendly tone can go a long way in showing us you’re a great fit for our team!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your amazing skills and experience right away!
How to prepare for a job interview at Velenosi & Meredith Consulting
✨Brush Up on Your Italian
Since the role requires fluency in Italian, make sure you’re comfortable discussing various topics in the language. Practise common customer service scenarios and content moderation terms to show your proficiency during the interview.
✨Know the Company and Its Values
Research the consulting firm and understand their mission and values. Be ready to discuss how your personal values align with theirs, especially regarding maintaining a positive online environment and enforcing safety guidelines.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully handled customer inquiries or resolved issues. Highlight your passion for customer service and how you can contribute to creating a supportive atmosphere for users.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, career growth opportunities, and what success looks like in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.