At a Glance
- Tasks: Assist customers via phone, email, and chat while resolving their enquiries.
- Company: Join a leading digital services organisation with a global reach.
- Benefits: Enjoy a competitive salary, remote work options, and paid training.
- Other info: Relocation support available for Athens-based roles and great career progression.
- Why this job: Be part of an international team and enhance your customer service skills.
- Qualifications: Fluent in French (B2–C2) and good English communication skills.
The predicted salary is between 25000 - 35000 £ per year.
Fluent in French (B2–C2) and ready for an international opportunity? Join a market-leading digital services organisation supporting global customers.
Key Responsibilities
- Provide customer assistance via phone, email, and chat
- Resolve service-related enquiries efficiently
- Maintain high customer satisfaction levels
- Follow established quality and compliance standards
Requirements
- French proficiency B2–C2
- Good English communication skills
- Customer support experience advantageous
What's on Offer
- Competitive salary package
- Remote role within Greece
- Relocation support for Athens-based roles
- Paid training and career progression
Documents Accepted
- EU citizenship
- Full-purpose & specific-purpose work permit card
- Certificate of Protection (refugees)
French-Speaking Customer Service Representative in London employer: Velenosi & Meredith Consulting
Join a dynamic and innovative digital services organisation that values its employees and fosters a supportive work culture. With competitive salaries, comprehensive training, and clear pathways for career progression, this company is dedicated to helping you grow while providing the flexibility of remote work within Greece or relocation support to Athens. Experience a rewarding career where your contributions are recognised and customer satisfaction is at the heart of everything we do.
Contact Details:
Velenosi & Meredith Consulting Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land French-Speaking Customer Service Representative in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We want you to feel confident and ready to showcase your French skills and customer service experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and helps keep you on their radar.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it’s a great way to stay updated on new opportunities tailored just for you.
We think you need these skills to ace French-Speaking Customer Service Representative in London
Some tips for your application 🫡
Show Off Your Language Skills:Make sure to highlight your French proficiency in your application. We want to see that you can communicate effectively at a B2–C2 level, so don’t be shy about showcasing your language abilities!
Tailor Your Experience:When detailing your previous customer support experience, relate it back to the role. We love seeing how your past roles have prepared you for this position, so make those connections clear!
Keep It Professional Yet Friendly:Your written application should reflect the friendly and professional tone we value at StudySmarter. Use clear language and a positive attitude to show us you’re a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Velenosi & Meredith Consulting
✨Brush Up on Your French
Since the role requires fluency in French, make sure to practice speaking and writing in the language. Prepare for potential questions in French during the interview to showcase your proficiency.
✨Know the Company Inside Out
Research the digital services organisation thoroughly. Understand their mission, values, and the services they offer. This will help you tailor your answers and show genuine interest in the company.
✨Prepare for Customer Scenarios
Think of examples from your past customer service experiences where you resolved issues or maintained high satisfaction levels. Be ready to discuss these scenarios and how you handled them effectively.
✨Practice Your English Communication Skills
Even though the focus is on French, good English communication skills are also required. Practise explaining complex ideas clearly and concisely in English, as you may need to interact with English-speaking colleagues or customers.
