At a Glance
- Tasks: Assist customers in Dutch and English via phone, email, and chat.
- Company: Join a global digital services company with a strong reputation.
- Benefits: Competitive salary, remote work options, and relocation support.
- Other info: Enjoy paid training and long-term career growth opportunities.
- Why this job: Grow your career while helping international users and making a difference.
- Qualifications: Native-level Dutch and strong English skills required.
The predicted salary is between 18286 - 21429 £ per year.
Are you a native-level Dutch speaker (C2) with strong English skills (B2–C2) and looking to grow your career with a well-established global digital services company? This is a full-time customer support role serving international users in Dutch and English.
Key Responsibilities
- Handle customer enquiries via phone, email, and chat
- Resolve account, service, and general support queries
- Deliver a professional and empathetic customer experience
- Meet quality, productivity, and compliance standards
Requirements
- Dutch proficiency C2 (spoken & written)
- English proficiency B2–C2
- Customer service experience advantageous
- Willingness to relocate to Athens if required
What's on Offer
- Salary: EUR 1300–1500 gross per month - paid x14 (instead of the typical x12 per calendar year)
- Remote work within Greece
- Relocation support for Athens-based candidates
- Paid training and long-term career growth
Documents Accepted
- EU citizenship
- Full-purpose & specific-purpose work permit card
- Certificate of Protection (refugees)
Dutch-Speaking Customer Support Agent in London employer: Velenosi & Meredith Consulting
Join a dynamic and supportive team at a leading global digital services company, where your Dutch language skills will be valued and nurtured. With the opportunity for remote work within Greece and comprehensive relocation support for those moving to Athens, we prioritise employee growth through paid training and a commitment to long-term career development. Experience a vibrant work culture that champions professionalism and empathy in customer service, making it an ideal environment for meaningful and rewarding employment.
Contact Details:
Velenosi & Meredith Consulting Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Dutch-Speaking Customer Support Agent in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer support scenarios. We want to show off our problem-solving skills and empathy, so role-play with a friend or in front of the mirror!
✨Tip Number 3
Research the company culture and values. When we know what they stand for, we can tailor our answers to show we're a perfect fit. Plus, it makes us look super keen!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Let’s make it count!
We think you need these skills to ace Dutch-Speaking Customer Support Agent in London
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for a Dutch-speaking superstar, make sure your application highlights your language proficiency. Use clear and concise Dutch in your cover letter and CV to demonstrate your skills right from the start!
Tailor Your Application:We want to see how you fit into our team! Customise your CV and cover letter to reflect the key responsibilities and requirements mentioned in the job description. This shows us that you've done your homework and are genuinely interested in the role.
Be Professional Yet Personable:While we appreciate professionalism, don’t be afraid to let your personality shine through! A friendly tone in your written application can help us see how you'd connect with our customers. Remember, empathy is key in customer support!
Apply Through Our Website:To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your amazing skills and experience right away. We can't wait to hear from you!
How to prepare for a job interview at Velenosi & Meredith Consulting
✨Brush Up on Your Language Skills
Since this role requires native-level Dutch and strong English skills, make sure to practice both languages before the interview. Try to engage in conversations or even do mock interviews with friends to boost your confidence.
✨Know the Company Inside Out
Research the company’s values, mission, and services. Understanding their customer support philosophy will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Customer Scenarios
Think about typical customer service situations you might encounter. Prepare examples from your past experiences where you successfully resolved issues, demonstrating your problem-solving skills and empathy.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Consider asking about training opportunities or team dynamics.
