At a Glance
- Tasks: Support customers in Italian via phone, chat, and email while ensuring satisfaction.
- Company: Join a fast-growing global customer support company in vibrant Lisbon.
- Benefits: Competitive salary, bonuses, relocation support, and paid training included.
- Other info: Enjoy long-term career growth opportunities in a dynamic environment.
- Why this job: Experience life in Portugal while building a rewarding international career.
- Qualifications: Fluent in Italian and English, with customer support experience preferred.
The predicted salary is between 12708 - 12708 € per year.
Lisbon, Portugal | On-Site | Training Start: June 8
Are you fluent in Italian and ready for an international opportunity in Lisbon? Join a fast-growing global customer support company and work with international teams while enjoying Portugal's lifestyle.
Key Responsibilities- Support customers via phone, chat, and email
- Handle account and service-related queries
- Ensure excellent customer satisfaction
- Maintain quality and compliance standards
- Italian C2 level
- English B2+
- Customer support experience is a plus
- Willingness to relocate to Lisbon
- EU citizenship or valid work authorization
- Salary: EUR 1059 gross x12 months
- Additional bonuses and shift allowances
- Benefits package included
- Relocation support package
- Accommodation with utilities included
- Paid training starting June 8
- Long-term career growth opportunities
- 40 hours per week
- Rotational shifts between 08:00–22:00
- 2 days off weekly
Italian-Speaking Support Advisor – Relocation Package Included employer: Velenosi & Meredith Consulting
Join a dynamic and supportive team in Lisbon, where your Italian language skills will be valued in a vibrant international environment. With a comprehensive benefits package, including relocation support and paid training, we prioritise your professional growth and well-being, ensuring you thrive both personally and in your career. Experience the unique lifestyle of Portugal while contributing to exceptional customer service in a fast-growing global company.
Contact Detail:
Velenosi & Meredith Consulting Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Italian-Speaking Support Advisor – Relocation Package Included
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or through mutual connections. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want to show them that you’re not just another candidate, but someone who genuinely fits into their team and shares their values.
✨Tip Number 3
Practice your language skills! Since this role requires fluency in Italian, brush up on your conversational skills. Role-playing common customer scenarios can help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Italian-Speaking Support Advisor – Relocation Package Included
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone fluent in Italian, make sure to highlight your language proficiency right at the top of your application. We want to see that C2 level shine through!
Tailor Your Experience:If you've got customer support experience, let us know! Share specific examples of how you've handled queries or ensured customer satisfaction. This will help us see how you can fit into our team.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid fluff and get straight to the point about why you're the perfect fit for this role.
Apply Through Our Website:We encourage you to apply via our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Velenosi & Meredith Consulting
✨Brush Up on Your Language Skills
Since the role requires fluency in Italian and a good command of English, make sure to practice both languages before the interview. Try to engage in conversations or even do mock interviews with friends to boost your confidence.
✨Know the Company Inside Out
Research the company’s values, mission, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company culture.
✨Prepare for Customer Scenarios
Think about common customer support scenarios you might face in this role. Prepare examples from your past experiences where you successfully handled difficult situations or queries, as this will demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or growth opportunities within the company. This shows that you’re proactive and genuinely interested in your potential future with them.
