At a Glance
- Tasks: Support customers in Italian via phone, chat, and email while ensuring satisfaction.
- Company: Join a fast-growing global customer support company in vibrant Lisbon.
- Benefits: Competitive salary, bonuses, relocation support, and paid training.
- Other info: Enjoy long-term career growth in a dynamic, multicultural environment.
- Why this job: Experience life in Portugal while building a rewarding international career.
- Qualifications: Fluent in Italian and English, with customer support experience preferred.
The predicted salary is between 1059 - 1059 € per month.
Lisbon, Portugal | On-Site | Training Start: June 8
Are you fluent in Italian and ready for an international opportunity in Lisbon? Join a fast-growing global customer support company and work with international teams while enjoying Portugal's lifestyle.
Key Responsibilities- Support customers via phone, chat, and email
- Handle account and service-related queries
- Ensure excellent customer satisfaction
- Maintain quality and compliance standards
- Italian C2 level
- English B2+
- Customer support experience is a plus
- Willingness to relocate to Lisbon
- EU citizenship or valid work authorization
- Salary: EUR 1059 gross x12 months
- Additional bonuses and shift allowances
- Benefits package included
- Relocation support package
- Accommodation with utilities included
- Paid training starting June 8
- Long-term career growth opportunities
- 40 hours per week
- Rotational shifts between 08:00–22:00
- 2 days off weekly
Italian-Speaking Support Advisor in Lisbon (Relocation) employer: Velenosi & Meredith Consulting
Join a dynamic and supportive team in Lisbon, where your Italian language skills will be valued in a vibrant international environment. With comprehensive relocation support, competitive salary, and a strong focus on employee development, this company offers a unique opportunity to grow your career while enjoying the rich culture and lifestyle of Portugal. Experience a collaborative work culture that prioritises customer satisfaction and personal growth, making it an excellent choice for those seeking meaningful employment.
Contact Detail:
Velenosi & Meredith Consulting Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Italian-Speaking Support Advisor in Lisbon (Relocation)
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or through mutual connections. A friendly chat can sometimes lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want you to show them you're not just a great fit for the role, but also for their team. Tailor your answers to reflect their values!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn to shine.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Italian-Speaking Support Advisor in Lisbon (Relocation)
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone fluent in Italian, make sure to highlight your language proficiency right at the top of your application. We want to see that C2 level shine through!
Tailor Your Experience:If you've got customer support experience, let us know! Share specific examples of how you've handled queries or ensured customer satisfaction. This will help us see how you can fit into our team.
Keep It Professional Yet Friendly:While we love a casual vibe, remember to keep your application professional. Use a friendly tone that reflects your personality, but make sure it’s polished and clear.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Velenosi & Meredith Consulting
✨Brush Up on Your Language Skills
Since the role requires fluency in Italian and a good command of English, make sure to practice both languages before the interview. Try to engage in conversations or even role-play common customer support scenarios to boost your confidence.
✨Know the Company Inside Out
Research the company’s values, mission, and the services they offer. Understanding their customer support approach will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Customer Support Questions
Think about typical customer support scenarios and how you would handle them. Be ready to discuss your previous experiences, especially if you have any relevant customer support experience, and how you ensured customer satisfaction.
✨Show Enthusiasm for Relocation
Since this position involves relocating to Lisbon, express your excitement about the move. Share what you find appealing about living in Portugal and how you plan to adapt to the new environment, as this shows your commitment to the role.
