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For Companies At a Glance
- Tasks: Moderate content and provide customer support to ensure online safety.
- Company: Join a vibrant international team in sunny Portugal.
- Benefits: Relocation assistance, paid training, and career growth opportunities.
- Why this job: Make the digital world safer while building your international career.
- Qualifications: Fluent Italian and strong English skills required.
- Other info: Enjoy a multicultural environment with supportive leadership.
The predicted salary is between 24000 - 36000 £ per year.
Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto), where you will ensure a secure and respectful user experience while delivering top-tier customer support.
What You’ll Be Doing
- Review and moderate user-generated content in line with platform policies
- Handle user inquiries via chat, email, or internal tools with empathy and professionalism
- Escalate violations or complex cases according to internal protocols
- Protect online communities by enforcing safety guidelines
- Maintain accurate logs of interactions and moderation actions
What We Offer
- Relocation assistance (travel + accommodation support)
- Full onboarding and paid training
- Multicultural team environment in sunny Portugal
- Modern office facilities and supportive leadership
- Clear path for career growth in digital services and operations
Help make the digital world safer while growing your international career. Apply now and join a purpose-driven team in Portugal!
Content Moderator / Customer Service Agent with Italian - Portugal (on-site) in Glasgow employer: Velenosi & Meredith Consulting
Contact Detail:
Velenosi & Meredith Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Moderator / Customer Service Agent with Italian - Portugal (on-site) in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the job.
✨Tip Number 2
Prepare for the interview by practising common questions related to content moderation and customer service. We can help you with mock interviews to boost your confidence!
✨Tip Number 3
Show off your language skills! If you're fluent in Italian and English, make sure to highlight this during your interactions. It’s a big plus for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and you’re considered for the role.
We think you need these skills to ace Content Moderator / Customer Service Agent with Italian - Portugal (on-site) in Glasgow
Some tips for your application 🫡
Show Off Your Language Skills: Make sure to highlight your fluency in Italian and strong English skills in your application. We want to see how you can communicate effectively, so don’t hold back on showcasing your language prowess!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention your passion for online safety and customer support, as it aligns perfectly with what we’re looking for at StudySmarter.
Be Professional Yet Personable: When writing your application, strike a balance between professionalism and a friendly tone. We value empathy and approachability, so let your personality shine through while keeping it professional!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in sunny Portugal.
How to prepare for a job interview at Velenosi & Meredith Consulting
✨Brush Up on Your Language Skills
Since the role requires fluency in Italian and strong English skills, make sure to practice both languages before the interview. Try to engage in conversations or even do mock interviews with friends to boost your confidence.
✨Know the Company and Its Values
Research the company’s mission and values, especially their approach to online safety and user experience. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples from your past experiences where you successfully managed customer inquiries or moderated content, and be ready to share them.
✨Show Your Passion for Online Safety
Demonstrate your enthusiasm for maintaining a safe online environment. Share any relevant experiences or insights you have about digital platforms and how you can contribute to creating a respectful user experience.
