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For Companies At a Glance
- Tasks: Assist customers via phone, email, and chat while resolving their enquiries.
- Company: Join a leading digital services organisation with a global reach.
- Benefits: Enjoy a competitive salary, remote work options, and paid training.
- Why this job: Make a difference in customer satisfaction while working from anywhere in Greece.
- Qualifications: Fluent in French (B2–C2) and good English communication skills.
- Other info: Relocation support available for Athens roles and great career progression.
The predicted salary is between 24000 - 36000 £ per year.
Fluent in French (B2–C2) and ready for an international opportunity? Join a market-leading digital services organisation supporting global customers.
Key Responsibilities
- Provide customer assistance via phone, email, and chat
- Resolve service-related enquiries efficiently
- Maintain high customer satisfaction levels
- Follow established quality and compliance standards
Requirements
- French proficiency B2–C2
- Good English communication skills
- Customer support experience advantageous
What's on Offer
- Competitive salary package
- Remote role within Greece
- Relocation support for Athens-based roles
- Paid training and career progression
Documents Accepted
- EU citizenship
- Full-purpose & specific-purpose work permit card
- Certificate of Protection (refugees)
French-Speaking Customer Service Representative employer: Velenosi & Meredith Consulting
Contact Detail:
Velenosi & Meredith Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French-Speaking Customer Service Representative
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. We want you to shine when discussing how you can maintain high customer satisfaction levels.
✨Tip Number 3
Show off your language skills! If you're fluent in French, make sure to highlight that in conversations. Being able to assist customers in their native language is a huge plus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace French-Speaking Customer Service Representative
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone fluent in French, make sure to highlight your language proficiency right at the top of your application. Use examples that showcase your ability to communicate effectively in both French and English.
Tailor Your Experience: When detailing your previous customer support experience, focus on the skills and achievements that align with our needs. Mention specific situations where you resolved customer issues or maintained high satisfaction levels.
Keep It Professional Yet Friendly: We love a friendly tone! While your application should be professional, don’t hesitate to let your personality shine through. A warm, approachable style can make a great impression.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you started on this exciting journey!
How to prepare for a job interview at Velenosi & Meredith Consulting
✨Brush Up on Your French
Since this role requires fluency in French, make sure to practice speaking and writing in the language. Prepare for potential questions in French during the interview to showcase your proficiency and confidence.
✨Know the Company Inside Out
Research the digital services organisation thoroughly. Understand their mission, values, and the services they provide. This will help you tailor your answers and demonstrate your genuine interest in the company.
✨Prepare for Customer Scenarios
Think of common customer service scenarios and how you would handle them. Be ready to discuss your past experiences in customer support, focusing on how you resolved issues and maintained high satisfaction levels.
✨Showcase Your Communication Skills
As good English communication skills are a requirement, practice articulating your thoughts clearly and concisely. During the interview, ensure you listen actively and respond thoughtfully to questions.
