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- Tasks: Support customers and moderate content in a vibrant e-commerce environment.
- Company: Join a dynamic team in Lisbon, Portugal with a multicultural vibe.
- Benefits: Competitive salary, signing bonus, meal allowance, and accommodation included.
- Why this job: Gain international experience while working in a lively European capital.
- Qualifications: Czech-speaking with strong communication skills; no experience required!
- Other info: Flexible shifts and opportunities for personal growth in a supportive setting.
The predicted salary is between 920 - 920 £ per month.
We are seeking Czech-speaking professionals to join our teams in Lisbon, Portugal. Two roles are available, both with accommodation included in the contract. No experience required!
Role 1: Customer Service Representative (Czech + English)
- Location: Lisbon (on-site)
- Working Hours: Monday to Sunday, 08:00–17:00 or 09:00–18:00 (rotating shifts)
- Days Off: 2 rotating days per week
- Note: Schedule may later change to 24/7 rotating shifts
Requirements:
- Strong understanding of e-commerce products and services
- Excellent verbal and written communication skills
- Empathy and rational decision-making
- Ability to manage high contact volumes during peak periods
Role 2: Content Moderator (Czech + English)
- Location: Lisbon (on-site)
- Working Hours: 24/7 – Monday to Sunday (rotating shifts)
- Days Off: 2 rotating days per week
Requirements:
- Strong moderation and decision-making skills
- Knowledge of e-commerce environments
- Excellent written and verbal communication
- Ability to manage peak queue volumes during promotional periods
Salary & Benefits (both roles):
- Base salary: 920€ x 14 months
- Performance bonus: 45€ x 11 months
- Meal allowance
- Night & weekend shift bonuses
- 1,500€ signing bonus
- Accommodation included (private room arranged by the company)
- Work on-site in Lisbon, a vibrant European capital
- Opportunity to gain international experience in a multicultural environment
Interested? Please send your updated CV or reach out for more information.
Czech-Speaking Support & Content Moderator — Lisbon employer: Velenosi & Meredith Consulting
Contact Detail:
Velenosi & Meredith Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Czech-Speaking Support & Content Moderator — Lisbon
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out from the crowd.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and content moderation. Role-play with a friend or use online resources to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Czech-Speaking Support & Content Moderator — Lisbon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant skills and experiences that match the job description. We want to see how your background fits with the Czech-speaking roles, so don’t be shy about showcasing your language skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and why you’d be a great fit for our team in Lisbon. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills: Since both roles require excellent verbal and written communication, make sure your application reflects this. Use clear and concise language, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, we love seeing applications come through our platform!
How to prepare for a job interview at Velenosi & Meredith Consulting
✨Know Your Role
Before the interview, make sure you understand the specifics of the Czech-Speaking Support & Content Moderator roles. Familiarise yourself with e-commerce products and services, as well as the key responsibilities for each position. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Communication Skills
Since both roles require excellent verbal and written communication skills, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past situations, even if they’re from different contexts. This will demonstrate your ability to handle customer interactions or content moderation.
✨Demonstrate Empathy and Decision-Making
For the Customer Service Representative role, empathy is crucial. Think of scenarios where you had to make decisions under pressure and how you managed to stay calm and rational. Share these experiences during the interview to highlight your suitability for high-contact environments.
✨Prepare for Peak Volume Scenarios
Both roles involve managing high contact volumes, especially during peak periods. Be ready to discuss how you would handle stressful situations or heavy workloads. Consider sharing any relevant experiences where you successfully managed multiple tasks or dealt with a busy environment.