Customer Service / Content Moderator (French & English) With Relocation
Customer Service / Content Moderator (French & English) With Relocation

Customer Service / Content Moderator (French & English) With Relocation

London Full-Time No home office possible
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At a Glance

  • Tasks: Provide customer support and moderate content across digital platforms.
  • Company: Join a leading international company focused on exceptional customer service and content moderation.
  • Benefits: Enjoy a relocation package, competitive salary, and the possibility to work from home.
  • Why this job: Experience sunny Southern Europe while growing your career in a vibrant international environment.
  • Qualifications: Fluent in French and intermediate English; previous experience is a plus but not required.
  • Other info: Relocation assistance includes flights and accommodation; enjoy life in beautiful locations like Greece and Portugal.

Customer Service / Content Moderator (French & English) With Relocation

Join to apply for the Customer Service / Content Moderator (French & English) With Relocation role at Velenosi & Meredith Consulting

Customer Service / Content Moderator (French & English) With Relocation

2 weeks ago Be among the first 25 applicants

Join to apply for the Customer Service / Content Moderator (French & English) With Relocation role at Velenosi & Meredith Consulting

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Possible Locations: Portugal, Spain, Bulgaria, Malta, Greece, Romania

Relocation Package Included

Are you a native or fluent French speaker with strong English skills? Are you looking for an exciting career in customer service or content moderation while enjoying the sunny climates of Southern Europe? We have the perfect opportunity for you!

About Us

We are a leading international company specializing in providing exceptional customer service and content moderation. We are expanding our team across Europe and are looking for dedicated, motivated, and skilled French-speaking individuals to join us.

Key Responsibilities

Customer Service Representative: Provide outstanding service to customers via phone, email, and chat. Address customer inquiries, resolve issues, and ensure a positive experience.

Content Moderator: Monitor and review user-generated content across digital platforms, ensuring it complies with company guidelines and community standards. Flag inappropriate content and take action when necessary.

Requirements

  • French (B2-C1 level, for some project only Native) and intermediate English (B1-B2 level)
  • Problem-solving skills
  • Previous experience in customer service or content moderation is a plus, but not mandatory
  • EU Citizenship or Working VISA
  • Willingness to Relocate

What We Offer

  • Relocation Package: Assistance with flights and accommodation
  • Possibility to work from home
  • Competitive salary
  • Training and career growth opportunities
  • International environment

Special Offers

  • Sofia, Bulgaria: 1500euro net monthly basic salary
  • Greece: Fully remote opportunities, including positions on the islands
  • Jobs in Lisbon, April, with 3000euro signing bonus and full accommodation

Life in the Sun

Imagine waking up to sunny skies and beautiful landscapes every day! With our offices in Portugal, Spain, Malta, Greece, Bulgaria, and Romania, you\’ll enjoy:

  • Warm weather year-round
  • Delicious Mediterranean cuisine
  • Rich culture and history
  • Affordable living
  • Work-life balance

How To Apply

Email: marco.velenosi@cbtalents.com

WhatsApp: +39 3346196398

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Business Consulting and Services

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Customer Service / Content Moderator (French & English) With Relocation employer: Velenosi & Meredith Consulting

Velenosi & Meredith Consulting is an exceptional employer that offers a vibrant work culture and a supportive environment for growth. With opportunities to relocate to sunny locations across Southern Europe, employees enjoy competitive salaries, comprehensive relocation packages, and the chance to thrive in a diverse international team. The company prioritises work-life balance and provides training and career advancement opportunities, making it an ideal choice for those seeking meaningful employment in customer service and content moderation.
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Contact Detail:

Velenosi & Meredith Consulting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service / Content Moderator (French & English) With Relocation

✨Tip Number 1

Brush up on your French and English language skills, especially in customer service terminology. Being fluent in both languages is crucial for this role, so consider practicing common phrases and scenarios you might encounter.

✨Tip Number 2

Familiarise yourself with content moderation guidelines and best practices. Understanding what constitutes appropriate and inappropriate content will give you an edge during the interview process.

✨Tip Number 3

Research Velenosi & Meredith Consulting and their approach to customer service. Knowing their values and how they operate can help you tailor your responses and show that you're genuinely interested in joining their team.

✨Tip Number 4

Prepare to discuss your problem-solving skills and provide examples from past experiences. Even if you don't have direct experience in customer service or content moderation, think of relevant situations where you've successfully resolved issues.

We think you need these skills to ace Customer Service / Content Moderator (French & English) With Relocation

Fluency in French (B2-C1 level) and intermediate English (B1-B2 level)
Excellent communication skills
Customer service orientation
Problem-solving skills
Attention to detail
Ability to work independently and as part of a team
Familiarity with digital platforms and content moderation
Time management skills
Adaptability to new environments
Conflict resolution skills
Basic understanding of community guidelines and standards
Experience with customer support tools (e.g., CRM software) is a plus

Some tips for your application 🫡

Highlight Language Skills: Make sure to emphasise your proficiency in both French and English. Mention any relevant certifications or experiences that demonstrate your language skills, as this is crucial for the role.

Tailor Your CV: Customise your CV to reflect your experience in customer service or content moderation. Use specific examples of how you've resolved customer issues or moderated content effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and content moderation. Explain why you want to work with Velenosi & Meredith Consulting and how your skills align with their needs.

Showcase Problem-Solving Abilities: In your application, provide examples of situations where you've successfully solved problems or handled difficult customer interactions. This will demonstrate your suitability for the role.

How to prepare for a job interview at Velenosi & Meredith Consulting

✨Brush Up on Language Skills

Since the role requires fluency in both French and English, make sure to practice speaking and writing in both languages. Be prepared to demonstrate your language skills during the interview, as this will be crucial for customer interactions.

✨Showcase Problem-Solving Abilities

Prepare examples of how you've successfully resolved customer issues in the past. Highlight your problem-solving skills, as these are essential for both customer service and content moderation roles.

✨Familiarise Yourself with Content Moderation

Research what content moderation entails and be ready to discuss your understanding of community guidelines and standards. This knowledge will show your commitment to maintaining a safe online environment.

✨Express Willingness to Relocate

Since the position includes relocation, be clear about your willingness to move. Discuss any previous experiences you have with relocating or adapting to new environments, as this can demonstrate your flexibility and enthusiasm for the role.

Customer Service / Content Moderator (French & English) With Relocation
Velenosi & Meredith Consulting
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