At a Glance
- Tasks: Welcome customers and create a unique shopping experience while showcasing our eco-friendly sneakers.
- Company: Join VEJA, a brand committed to social justice and sustainable fashion.
- Benefits: Full-time position in a dynamic team with opportunities for growth and development.
- Other info: Work in a vibrant Covent Garden location with a supportive team.
- Why this job: Be an ambassador for a brand that values sustainability and ethical production.
- Qualifications: 1-3 years in retail, knowledge of fashion trends, and excellent customer service skills.
The predicted salary is between 22000 - 26000 £ per year.
Since 2004, VEJA has been creating sneakers differently, mixing social projects, economic justice, and ecological materials. VEJA uses Brazilian and Peruvian organic cotton for the canvas and laces, Amazonian rubber for the soles, and various innovative materials made from recycled plastic bottles and polyester. VEJA sneakers are produced in Brazil in factories that respect workers’ rights. The logistics of our VEJA stores in Europe and e-commerce are managed by Login’s, a professional and social inclusion company.
We are looking for motivated people to join a dynamic and supportive team as a Sales Assistant in full time (40 hours per week) in our flagship in Covent Garden London. This is your chance to join us! As a Sales Assistant, you will work with the managing team and your co-workers to welcome customers and offer them a unique experience. You will be an ambassador for the brand, knowing each aspect of the project.
Duties include but are not limited to:
- Welcoming and advising customers
- Presentation and enhancement of products
- Maintaining store standards that reflect the brand image at all times
- Ensuring that the store is well kept
- Developing customer loyalty
- Reception and storage of products
- Cashing in
- Implementing the products in adequacy with merchandising guidelines
Required profile:
- 1-3 years of experience in a similar position
- Knowledge of the fashion field and current fashion trends
- Excellent interpersonal skills
- Versatile, organized, motivated, methodical and professional
- Excellent sense of customer service
- Ability to work in a team, to plan and prioritise
- English speaking (any other languages will be considered as an asset)
SALES ASSISTANT in Cardiff employer: VEJA
At VEJA, we pride ourselves on being an exceptional employer that champions sustainability and social responsibility. Our dynamic work culture in the heart of Covent Garden fosters collaboration and personal growth, allowing Sales Assistants to thrive while promoting our unique brand values. Join us to be part of a team that not only values your contributions but also supports your development in a meaningful and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land SALES ASSISTANT in Cardiff
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like VEJA, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like VEJA!
We think you need these skills to ace SALES ASSISTANT in Cardiff
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at VEJA, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at VEJA and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show VEJA that you’re ready to jump in and contribute right away!
How to prepare for a job interview at VEJA
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!