HR Operations Manager

We are looking for someone to hit the ground running, with the same enthusiasm and drive as our colleagues across the VCA, to make a real difference. Our HR team provides an invaluable role, delivering support to colleagues, stakeholders and customers, in the UK and overseas. It’s important our team work harmoniously to perform at their best and inspire others daily. You will be given every chance to learn new skills working collaboratively with the Head of HR and other members of the team.

Leading on multiple facets within HR, you will have an ability to adapt and forge strong working relationships with internal and external stakeholders. There will also be opportunities for you to shape the systems we use and liaise with third party suppliers to optimise bespoke solutions. We pride ourselves on our professionalism and ability to deliver at pace. No one day is the same. You will be at the forefront of our day‑to‑day running, assisting with reporting, supporting end to end recruitment and using your expertise and skills to help coach other staff members. Joining us, you will be part of an organisation that cares passionately about you, by giving the support you need to reach your full potential.

• Responsible for the completion of payroll reconciliation on a monthly basis, ensuring that any issues are raised and actioned with our shared service payroll provider.
• Provide support in the implementation of the new payroll (shared services) system.
• Responsible department for the completion of monthly and annual reports for the agency, wider DfT and other government bodies.
• Act as the HR lead for Corporate Affairs in completing freedom of information requests and Parliamentary Questions when these are requested.
• Support the VCA’s Internal Audit team in providing data when this is requested. Also acting as audit lead in relation to payroll requests.

• Employer pension contribution of 28.97% of your salary.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• 24‑hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work‑life balance.

To apply for our HR Operations Manager position, you will need:

• Worked within a fast‑paced HR environment, managing multiple workstreams, as a HR Manager or equivalent level.
• Familiarity with HR policies/procedures and their practical application.
• Experience managing and developing a HR service.
• Experience of working with HR management information, including report compiling and data returns.
• Willingness to learn and manage payroll reconciliation.
• Excellent IT skills, including word‑processing, Excel, SharePoint, PowerPoint, with particular confidence in data formatting and manipulation within Excel.
• Strong partnering, collaborating, and influencing skills.
• Excellent presentation and communication skills, both verbal and written.
• Strong organisational skills.
• Able to demonstrate a pro‑active approach to work and the ability to prioritise a busy workload.
• Level 3 CIPD qualified or working towards this.