Warehouse Supervisor (Nights) in Watford

Location: Unit 7a, Odhams Trading Estate, St Albans Road, Watford, WD24 7RY

Salary: Competitive

Job Type: Permanent, Full Time

Working Hours: 40 hours per week (18:00 to 03:00) with a 60 minutes break

About Vegetarian Express

Vegetarian Express specialises in delivering plant‑based ingredients, ideas and inspiration to chefs across the UK for eating out of home. With the astronomical rise in popularity of plant‑based, vegan, vegetarian and flexitarian diets, Vegetarian Express are uniquely placed in foodservice to meet this demand, and as such are rapidly growing and expanding. Nationally we supply more than 4,000 skilled chefs from customers such as Compass, Baxterstorey and CHCo, as well as a ton of independent operators and events such as The Chelsea Flower Show, Wimbledon and Wembley Stadium to name just a few. Vegetarian Express works with customers to create plant‑based menus that are enticing, better for consumers’ health, the planet and commercially for businesses. Vegetarian Express is proud to be a certified B Corporation, a progressive business that truly believes in the power of business to do good and is actively making a difference.

Main purpose of role

To manage the warehouse night team effectively to ensure that all goods are picked, packed and loaded for dispatch efficiently in accordance with operational compliance to deliver a world class service for our customers. To ensure that Health and Safety requirements are strictly adhered to, training and development needs for the team are incorporated into your daily objectives and support recruitment needs alongside the Warehouse Manager.

Key Job Responsibilities

• To ensure that the team picking and packing accuracy is maintained, ensuring all customer expectations are met and any necessary paperwork is maintained and accurate.
• To direct the team to follow the relevant pick sheets through WMS handheld technology in order to complete pick accuracy.
• To ensure the team follow all correct procedures, ensuring safe working practices, timekeeping and food safety standards are followed.
• To ensure and maintain the team correctly pick chilled, frozen and ambient products for customer orders, that they are correctly packed and dispatched to the customers on the correct date, and that the relevant paperwork is completed.
• To ensure all areas of the warehouse, fridges and freezers are clean and tidy and meet the necessary food safety standards, highlighting any stock related issues that may affect product integrity.
• System generated EPOD and routing information is sent to GEOPAL once the pick and invoicing has been completed.
• To communicate with the Depot General Manager and stock controllers if there are issues and problems as soon as possible, to help make the resolution of issues easier.
• Liaise with our day shift team ensuring the foundations are set for the night shift team to complete the pick fully.
• To carry out stock counts for the stock controllers and other counts as required on an ad‑hoc basis.
• To suggest improvements to the Company’s purchasing, logistics and warehousing systems as appropriate and to implement agreed changes in systems.
• Health and safety responsibility for the warehouse during the night shift, maintaining a safe working environment for all colleagues.
• Working directly with the night shunter to enable safe loading of vehicles and maintain temperature controls throughout the shift.
• Work with the Depot General Manager to ensure the team have the correct training and development in place and up‑to‑date qualifications.
• Be at hand for the team, answering enquiries and providing support.
• Motivate and educate the team to achieve KPI's.
• Line Management responsibilities for the team, including conducting performance reviews, performance management, recruitment, managing holidays & absences, providing regular coaching, feedback, training and 1‑to‑1s.

Essential criteria

• Working Conditions and / or Physical Requirements – Normal distribution warehouse environment, so a reasonable degree of physical fitness required.
• Qualifications/Skills/Competencies – Adaptable, Effective Listener, Effective Communicator, Approachable, Capable of leading by example, Ability to performance manage a team, Solution solver, Actively seeks out continuous improvement and develops capability within the team, Good time management skills.
• Knowledge – Warehouse management systems, Microsoft applications.
• Experience Required – Minimum 5 years in a Warehouse Team Leader position, Team Leader management experience of 20+ team members, Previous experience of following performance management and absence management procedures, HR management processes.
• Candidates with experience or relevant job titles of Logistics Manager, Warehouse Manager, Distribution Centre Manager will all be considered.