Ecommerce Account Executive

Ecommerce Account Executive

Full-Time 28800 - 48000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive sales through digital campaigns and build strong customer relationships.
  • Company: Join Vegetarian Express, a certified B Corporation leading in plant-based foodservice.
  • Benefits: Competitive salary, 25 days leave, health cash plan, and employee support programmes.
  • Why this job: Make a real impact in the booming plant-based market while growing your career.
  • Qualifications: 1+ year in B2B sales or account management; ecommerce skills preferred.
  • Other info: Exciting growth plans for 2025 and beyond with excellent career opportunities.

The predicted salary is between 28800 - 48000 Β£ per year.

Overview

Job Title: Ecommerce Account Executive – Independent Digi +

Location: Office based – Watford, WD24 7RY

Salary: Dependant on experience

Hours of work: Full Time, Permanent

Responsibilities

Are you results orientated and used to using digital tools/campaigns to drive engagement?

Do you have experience in B2B telesales, account management, or sales support in FMCG and are looking to progress your career?

If yes, then we have an exciting opportunity for you to join our digital sales team as an Account Executive, combining digital activation with relationship management to drive regular orders through our Shopify B2B platform. We are looking for a dynamic, self-starter, organised individual and strong team player with the skills and experience to support the Company Sales Growth Strategy. With growth plans for 2025 and beyond it is an exciting time to join Vegetarian Express, we want to hire the best talent across the industry.

Reporting into the Head of Ecommerce & Independent Digi Plus, you will be supporting customers with traditional account management and telesales where it adds value. You\\\’ll be at the forefront of blending digital-first sales with personal service-running campaigns, activating marketing initiatives, and building lasting relationships that encourage loyalty, retention, and sales growth. If you\\\’re passionate about ecommerce and skilled at driving sales through both digital and traditional channels, this is a chance to make a real impact.

About us

Vegetarian Express specialise in delivering plant-based ingredients, ideas and inspiration to chefs across the UK for eating out of home.

With the astronomical rise in popularity of plant-based, vegan, vegetarian and flexitarian diets, Vegetarian Express are uniquely placed in Foodservice to meet with this demand, and as such are rapidly growing and expanding.

Nationally we supply more than 4000 skilled chefs from customers such as Compass, Baxterstorey and Hilton, as well as a ton of Independent operators. Vegetarian Express work with customers to create plant-based menus that are enticing, better for consumers health, the planet and commercially for businesses.

We are proud to be a certified B Corporation. This means we are part of a growing number of progressive businesses around the world that truly believe in the power of business to do good things and, more importantly, we are doing something about it.

About you

What you need

  • B2B Sales & Account Management – 1+ year experience in telesales, account management, or sales support; proven ability to grow customer accounts, influence buying behaviour, and hit sales targets.
  • Ecommerce & Digital Skills – confident using digital tools (CRM, Excel) with hands-on experience in ecommerce/self-serve platforms; Shopify knowledge desirable.
  • Commercial & Communication Strengths– excellent communicator, comfortable with pricing and commercial discussions; organised, analytical, and collaborative.
  • Personal Fit – customer-first, proactive, adaptable, digitally minded, and resilient; ideally with exposure to foodservice, FMCG, or hospitality sectors.

What will differentiate you:

  • Understanding and experience of Shopify
  • Work experience in the Foodservice/FMCG/hospitality sectors

In return we offer

  • Competitive basic salary dependent on experience
  • 25 days annual leave plus public holidays
  • Annual leave purchase up to 3 additional days
  • Health cash plan
  • Pension
  • Group Life Assurance
  • We promote good physical and mental health and can provide additional support to our employees via our Employee Assistance Programme and a Cycle to work scheme

Candidates with the relevant experience or job titles of; eCommerce Sales, Marketing Executive, Digital Sales, Sales Account Manager, Digital Marketing, B2B Sales, SEO, Online Sales Executive, Consumer Sales, B2B Marketing, FMCG Sales, FMCG Account Manager Lead may also be considered for this role.

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Ecommerce Account Executive employer: Vegetarian Express Ltd

Vegetarian Express is an exceptional employer, offering a vibrant work culture that champions personal and professional growth within the rapidly expanding plant-based food sector. Located in Watford, our team enjoys competitive salaries, generous annual leave, and a commitment to employee well-being through health plans and support programmes, making it an ideal place for those passionate about ecommerce and sustainability to thrive.
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Contact Detail:

Vegetarian Express Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Ecommerce Account Executive

✨Tip Number 1

Get to know the company inside out! Research Vegetarian Express, their values, and their products. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for the interview by practising common questions related to B2B sales and ecommerce. Think about your past experiences and how they align with the role. Confidence is key, so rehearse until you feel ready to shine!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Ecommerce Account Executive

B2B Sales
Account Management
Telesales
Ecommerce Skills
Digital Tools Proficiency
CRM Experience
Excel Proficiency
Shopify Knowledge
Commercial Awareness
Communication Skills
Analytical Skills
Organisational Skills
Customer-Focused
Adaptability
Resilience

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Ecommerce Account Executive role. Highlight your B2B sales experience and any digital tools you've used, like Shopify. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for ecommerce and how you can drive sales through both digital and traditional channels. Let us know why you're excited about joining Vegetarian Express!

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've grown customer accounts or hit sales targets in the past. We love seeing results-oriented candidates!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Vegetarian Express Ltd

✨Know Your Ecommerce Stuff

Make sure you brush up on your knowledge of ecommerce platforms, especially Shopify. Be ready to discuss how you've used digital tools in past roles to drive sales and engagement. This will show that you're not just familiar with the tech, but that you can leverage it effectively.

✨Showcase Your Sales Skills

Prepare specific examples from your B2B telesales or account management experience where you successfully grew customer accounts or hit sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.

✨Demonstrate Your Communication Prowess

As an Account Executive, strong communication is key. Practice articulating your thoughts clearly and confidently. Think about how you would handle pricing discussions or resolve customer issues, and be ready to role-play these scenarios during the interview.

✨Align with Their Values

Vegetarian Express is a certified B Corporation, so it's important to express your alignment with their mission of doing good through business. Research their values and think about how your personal beliefs and experiences resonate with their commitment to sustainability and plant-based solutions.

Ecommerce Account Executive
Vegetarian Express Ltd
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