Fleet Administrator in Solihull

Your role at Veezu: As a Fleet Administrator, you will provide administrative assistance for all fleet related items and arrange vehicle hire for Driver Partners if their car is off the road. You will use systems and software to ensure the correct management of Veezu fleet vehicles.

Who are Veezu? Veezu is the UK's fastest growing taxi and private hire technology business operating across hundreds of UK towns and cities. We are a tech-driven on-demand mobility service that supports our hyper-local communities, helping them thrive and so much more!

What you’ll do:

• Use our preferred vehicle hire software ‘Pro Hire’ to assist with fleet requirements for rental vehicles across our sites.
• Travel to and from sites to support our Driver Partner Experience Teams with rental vehicle administration. You will be based in Solihull.
• Liaise with the Driver Partner Experience Team to ensure vehicle rental charges are collected by VSL on behalf of VUK or VAL as necessary.
• Produce and assist with the completion of rental agreements and ‘check out’ forms with our Driver Partners.
• Assist in the organisation and booking of the fleet vehicles routine servicing.
• Ensure that MOT and vehicle check appointments are carried out on time with the onsite workshops and garages.
• Assist in the organisation and booking of vehicle hire swaps between our vehicle hire suppliers and the Driver Partners.
• Ensure that our rental vehicles are routinely serviced.
• Assist by photographing and reporting on damaged vehicles following fault or non-fault incidents.
• Obtain and review DashCam recordings and footage, which could be used as evidence for incidents and insurance claims in the case of an accident.
• Continuously audit our fleet vehicles, to ensure telematics and cameras are active and operational due to insurance requirements.
• Re-format camera hardware when required.
• Regularly liaise with ‘Radius’, our preferred DashCam providers.
• Raise support tickets as and when required to our support departments.
• Maintain up to date and accurate records of all warranty exchanges, serial numbers, and hardware including SD memory cards and sim card records.
• Support Veezu Assist when required.
• Complete driver licence checks for Driver Partners requiring vehicle hire.
• Action fixed penalty notices and speeding fines incurred by the Driver Partners whilst driving our vehicle hire fleet.
• Commit to maintaining our ISO27001 certification and set high standards for Information Security compliance.
• Maintain information security to a recognised required standard in line with business needs.
• Follow information security policies and procedures.
• Ensure legal and contractual compliance.

What you’ll need:

• As this role requires driving various vehicles from different locations, a manual driving licence is essential.
• You will have excellent IT skills and are competent in using multiple software, including Excel and Microsoft Office.
• You are analytical and data driven.
• You are an excellent communicator.
• Basic knowledge and experience of general motor insurance would be beneficial but full training will be provided.

Where you’ll be: Your base will be our Solihull hub, however, it is expected that you will travel to and work from our hubs across the UK as and when required for the proper performance of your role.

Veezu is committed to fair and inclusive recruitment, welcoming applications from all backgrounds, experiences, and communities.