Veezu, the UK's fastest growing taxi and private hire technology business, is seeking a Workforce Management (WFM) Manager to oversee end-to-end workforce planning for a fast-paced contact centre. You will coordinate with an offshore WFM partner to ensure forecast accuracy, staffing, and cost efficiency, while aligning with UK demand and service level targets.
You’ll lead team managers, monitor live performance, and drive continuous improvement through data-driven insights.
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Strategic Workforce Planning Lead in Sheffield employer: Veezu
Veezu is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation and collaboration thrive. With a focus on meaningful engagement and a commitment to excellence in service delivery, employees enjoy the unique advantage of working in a fast-paced environment that encourages nationwide travel and personal connections with key accounts across the UK.
