At a Glance
- Tasks: Manage bookings and provide top-notch customer service through calls.
- Company: Leading taxi and private hire tech platform in Sheffield.
- Benefits: Inclusive workplace, competitive pay, and opportunities for growth.
- Why this job: Join a diverse team and make a difference in customer experience.
- Qualifications: Strong communication skills and familiarity with call centre software.
- Other info: Dynamic role with a focus on teamwork and inclusivity.
The predicted salary is between 30000 - 42000 Β£ per year.
A leading taxi and private hire technology platform is looking for a Commercial Team Coordinator in Sheffield. This role involves handling bookings through inbound and outbound calls, ensuring compliance with data protection, and providing exceptional customer service.
Ideal candidates will possess:
- Strong communication skills
- Multitasking skills
- Proficiency in call center software
- Proficiency in Microsoft Office
Join a team that values diversity and inclusivity in recruitment.
Commercial Booking & Account Coordinator in Sheffield employer: Veezu
Contact Detail:
Veezu Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Commercial Booking & Account Coordinator in Sheffield
β¨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your communication skills! Since this role involves handling bookings and providing customer service, try role-playing with a friend or family member. This will help you feel more confident when you're on the phone during interviews.
β¨Tip Number 3
Show off your multitasking abilities! During interviews, share examples of how you've successfully managed multiple tasks at once. This will demonstrate that you can handle the fast-paced environment of a commercial team.
β¨Tip Number 4
Don't forget to apply through our website! We want to see your application come through directly, so make sure you take that extra step. It shows initiative and helps us keep track of your application easily.
We think you need these skills to ace Commercial Booking & Account Coordinator in Sheffield
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience with call centre software and customer service. We want to see how your skills match the role, so donβt be shy about showcasing your multitasking abilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre excited about joining our team in Sheffield and how you can contribute to our mission of providing exceptional service.
Show Off Your Communication Skills: Since this role involves handling bookings through calls, weβd love to see examples of your strong communication skills. Whether itβs in your CV or cover letter, let us know how youβve excelled in similar situations.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from our team!
How to prepare for a job interview at Veezu
β¨Know the Company Inside Out
Before your interview, do some digging into the taxi and private hire technology platform. Understand their services, values, and what sets them apart in the industry. This will not only impress your interviewers but also help you tailor your answers to align with their mission.
β¨Showcase Your Communication Skills
As a Commercial Booking & Account Coordinator, strong communication is key. Prepare examples of how you've effectively handled customer interactions in the past. Think about times when you resolved issues or provided exceptional service, and be ready to share those stories.
β¨Demonstrate Multitasking Abilities
In this role, you'll likely juggle multiple tasks at once. During the interview, highlight your experience with multitasking, especially in a call centre environment. You could mention specific tools or techniques you use to stay organised and efficient under pressure.
β¨Familiarise Yourself with Data Protection
Since compliance with data protection is crucial, brush up on relevant regulations before your interview. Be prepared to discuss how you would ensure data security while handling bookings and customer information, showing that you take this responsibility seriously.