Your role at Veezu:
The CRM & Lifecycle Specialist will be responsible for creating, building and reporting on the complex automated campaigns via in-app channels as well as email and SMS.
Reporting directly to CRM & Lifecycle Manager, this role helps to accelerate the company growth by improving customer retention and reducing churn.
Please note: this is a 6 month contract.
Who are Veezu?
Veezu is the UK's fastest growing taxi and private hire technology platform operating across hundreds of UK towns and cities. We are a tech-driven on-demand mobility service that supports our hyper-local communities, helping them thrive and so much more!
What you’ll do:
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Work with stakeholders across the company to prepare, test and launch new automated campaigns via Braze.
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Run experiments to constantly optimise and improve campaign performance.
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Own and develop key lifecycle campaigns through data-driven insights and feedback loops.
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Provide regular reports on the campaign performance, tracking key metrics such as open rates, click-through rates, conversions, and ROI.
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Be committed to maintaining our ISO27001 certification and set high standards for Information Security compliance.
What you’ll need:
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3-4 years of experience in CRM and marketing automation using Braze.
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Confidence and knowledge in building automation logics from scratch to facilitate engagement.
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Excellent analytical skills with a focus on performance tracking and data-driven decision-making.
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Proactive can-do attitude and the determination to achieve results.
Where you’ll be:
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This role will be based out of our Cardiff office
Veezu is committed to fair and inclusive recruitment, welcoming applications from all backgrounds, experiences, and communities.
CRM & Lifecycle Specialist - 6 month contract in Cardiff employer: Veezu
Veezu is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation and collaboration thrive. With a focus on meaningful engagement and a commitment to excellence in service delivery, employees enjoy the unique advantage of working in a fast-paced environment that encourages nationwide travel and personal connections with key accounts across the UK.
