At a Glance
- Tasks: Manage invoicing, resolve queries, and support account setup for customers.
- Company: Join Veezu, the UK's fastest-growing taxi tech platform.
- Benefits: Enjoy a hybrid work model, competitive salary, and career growth opportunities.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
- Why this job: Be part of a tech-driven team making a real impact in local communities.
- Qualifications: Strong communication skills, analytical mindset, and experience with Excel.
The predicted salary is between 30000 - 42000 £ per year.
Your role at Veezu:
The accounts administrator will be responsible for the invoicing of certain account customers, query resolution and assisting in the standardisation of the invoicing process. Additionally, you will provide support with ad hoc requests such as tendering assistance and the set up of new customer accounts.
Reporting directly to the Head of Commercial Support, this role will enable the standardisation of processes within the group and help drive a better quality of service for our account customers.
Who are Veezu?
Veezu is the UK's fastest growing taxi and private hire technology business operating across hundreds of UK towns and cities. We are a tech‑driven on‑demand mobility service that supports our hyper‑local communities, helping them thrive and so much more!
What you’ll do:
Invoicing: Timely and accurate production of manual customer invoices.
Customer Service: Handle customer queries efficiently via email/phone, and deal with internal queries via the ticketing system.
Account Management: Assist in the set up of new accounts.
Collaboration: Work closely with Account Executives, Regional Management, and the Group Commercial team to drive improvements and help standardise invoice production.
Credit Control: Assistance with contacting customers to chase debt where necessary
Account Growth & Retention: Provide assistance on bids and tenders where necessary
Compliance: Be committed to maintaining our ISO27001 certification and set high standards for Information Security compliance.
What you’ll need:
Strong and polite communication skills both on the phone, in person and by email.
Analytical and problem solving skills
An ability to multitask and prioritise projects.
A team focused attitude.
Experience of using Microsoft Excel and Word
Experience of using Sage 50 preferred
Where you’ll be:
This role will be based out of our Cardiff office.
Veezu is committed to fair and inclusive recruitment, welcoming applications from all backgrounds, experiences, and communities.
Accounts Administrator in Cardiff employer: Veezu
Veezu is an exceptional employer, offering a dynamic work environment in the heart of Cardiff, where innovation meets community service. As the UK's fastest growing taxi and private hire technology platform, we prioritise employee growth through collaborative teamwork and a commitment to excellence, ensuring that every team member has the opportunity to contribute to our mission while enjoying a supportive and inclusive culture. With hybrid working options and a focus on professional development, Veezu stands out as a rewarding place to build your career in finance.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Administrator in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Veezu. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Veezu’s values and recent projects. Show us you’re genuinely interested in the company and how you can contribute to their mission.
✨Tip Number 3
Practice your communication skills! Since the role involves handling customer queries, being articulate and confident will set you apart. Try mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the team!
We think you need these skills to ace Accounts Administrator in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Accounts Administrator role. Highlight relevant experience, especially in invoicing and customer service, to show us you’re the perfect fit for Veezu.
Craft a Compelling Cover Letter:Your cover letter should tell us why you want to join Veezu and how your skills align with our needs. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Skills:Don’t forget to mention your analytical and problem-solving skills! We’re looking for someone who can multitask and prioritise, so give us examples of how you’ve done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Veezu
✨Know Your Numbers
As an Accounts Administrator, you'll be dealing with invoicing and financial queries. Brush up on your knowledge of basic accounting principles and be ready to discuss how you've handled similar tasks in the past. This will show that you understand the role and can contribute from day one.
✨Master the Tech
Familiarise yourself with Microsoft Excel and Sage 50, as these tools are crucial for the job. If you have any experience using them, be prepared to share specific examples of how you've used these applications to solve problems or improve processes.
✨Communication is Key
Since you'll be handling customer queries, practice your communication skills. Think about how you would explain complex information simply and clearly. During the interview, demonstrate your polite and professional communication style, both verbally and through your body language.
✨Show Your Team Spirit
Veezu values collaboration, so be ready to discuss times when you've worked effectively in a team. Highlight your ability to support colleagues and contribute to group goals, as this will resonate well with the interviewers looking for a team-focused attitude.
