Ride Dispatch & Customer Service Coordinator in Ipswich

Ride Dispatch & Customer Service Coordinator in Ipswich

Ipswich Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Coordinate ride dispatch and ensure top-notch customer service for passengers.
  • Company: Join Veezu, a dynamic company focused on excellent service delivery.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
  • Other info: Fast-paced environment with a focus on teamwork and operational excellence.
  • Why this job: Be the key link between drivers and passengers, making every journey smooth.
  • Qualifications: Strong communication skills and a knack for problem-solving.

The predicted salary is between 30000 - 40000 £ per year.

Veezu is hiring a Dispatcher to join the Journey Booking Centre in Ipswich. You will work with Driver Partners and offshore agents to ensure timely dispatch of bookings and high levels of passenger service. You’ll maximise partner completion rates through proactive communication, accurate scheduling, and a focus on operational excellence. You will handle passenger bookings, respond to queries, and support the zone controller and other departments to maintain smooth service delivery and strong.

Ride Dispatch & Customer Service Coordinator in Ipswich employer: Veezu Group

At Veezu, we pride ourselves on being a dynamic and innovative employer that values the contributions of our team members. As a Trading Manager, you'll enjoy a collaborative work culture that encourages creativity and strategic thinking, with ample opportunities for professional growth in the fast-paced tech-driven mobility sector. Our hybrid working model allows for flexibility, while our commitment to community engagement ensures that your work has a meaningful impact across the UK.

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Contact Details:

Veezu Group Recruitment Team

We think you need these skills to ace Ride Dispatch & Customer Service Coordinator in Ipswich

Communication Skills
Customer Service
Scheduling
Operational Excellence
Proactive Communication
Problem-Solving Skills
Team Collaboration