Senior Consultant - Vault CRM in London

Veeva Systems is a cloud industry leader for life sciences. We are a true partner to the industry with our end-to-end market-leading platform supporting customers from development through to commercialisation. The growth of Vault CRM is leading the way on future innovations around how life sciences engage customers, helping get life saving treatments to patients, faster. You will be making a true difference to people’s lives all around the world. As a Senior Consultant in our European Commercial Services team, you will be at the forefront of supporting the global life sciences shift to more connected, data-driven, and AI-powered customer relationships. You will work directly with top global pharmaceutical organisations, solving their most critical business challenges by delivering cutting‑edge solutions through implementations of Vault CRM, Events Management, and connected solutions, while also driving migrations of Veeva customer environments from SFDC to Veeva Vault Platform.

Responsibilities

• You’ll lead business process due diligence, design and implement robust and scalable solutions, and drive successful projects, through a variety of roles including Project Manager, Lead Solution Architect and PO/Business Analyst.
• Own delivery for implementation and migration projects in project manager, functional analyst, solution architect, and stream lead roles.
• Collaborate with business and technical stakeholders to drive the optimisation and harmonisation of business processes, and translate them into actionable and scalable solutions.
• Build and maintain trusted advisor relationships with customer stakeholders across enterprise and SMB organisations.
• Provide technical leadership and mentorship to internal teams and implementation partners.
• Contribute to internal initiatives to continuously improve service quality and delivery frameworks.

Qualifications

• 7+ years of experience in technology implementation projects in one of the following roles: Project Manager, Functional Analyst, Solution Architect.
• Hands‑on experience and confidence with Veeva CRM, Veeva Vault Platform, or Salesforce.com Platform.
• Experience working with a Pharmaceutical, Consumer Health or Medical Device organisation.
• Strong consulting background with proven ability to architect, drive best practices, and manage stakeholder relationships.
• Strong and effective communication and presentation skills.
• Ability to work independently in a fully remote environment across multiple assignments.
• Able to travel approximately 20%.
• Fluent in English (written and spoken).
• Proficiency in SQL, MDL, Python.
• Veeva certification.
• Additional European language(s).

Travel & Languages

The ability to travel domestically and abroad is required (VISA not being handled by Veeva). The ideal candidate will be fluent in English and ideally one of the following languages: French, German, Italian, or Spanish. The role is ideally based in the area of a Veeva office (Barcelona, London, Paris, Frankfurt, Berlin), but other EU locations will be considered.

Equal Opportunity

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

Accommodation

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us.