Remote Customer Success Lead β€” Life Sciences SaaS in London

Remote Customer Success Lead β€” Life Sciences SaaS in London

London Full-Time 60000 - 75000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Ensure customer success with Veeva Quality applications and manage stakeholder relationships.
  • Company: Veeva Systems, a leader in life sciences SaaS with a remote-first culture.
  • Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
  • Other info: Work from anywhere in the EU with a supportive and innovative team.
  • Why this job: Join a dynamic team making a real impact in the life sciences industry.
  • Qualifications: 7+ years in Quality within life sciences and experience with large pharma companies.

The predicted salary is between 60000 - 75000 Β£ per year.

Veeva Systems is seeking a Customer Success Manager to ensure customer success with Veeva Quality applications.

You will serve as a liaison between Veeva and customer stakeholders, manage escalations, and demonstrate value through proactive engagement.

The role requires 7+ years in Quality within the life sciences industry, experience with large pharmaceutical companies, and willingness to travel up to 25%.

Base in the EU with a Work Anywhere culture supporting remote work from the UK.

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Remote Customer Success Lead β€” Life Sciences SaaS in London employer: Veeva

Veeva Systems is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Remote Enterprise Account Partner role. With a strong focus on employee growth and development, team members are encouraged to engage in strategic initiatives that drive meaningful impact across the Consumer Goods and Food & Beverage sectors. The flexibility of remote work combined with the opportunity to work alongside industry leaders makes Veeva a rewarding place to build a career.

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Contact Details:

Veeva Recruitment Team

We think you need these skills to ace Remote Customer Success Lead β€” Life Sciences SaaS in London

Customer Success Management
Stakeholder Engagement
Escalation Management
Proactive Communication
Life Sciences Industry Knowledge
Experience with Pharmaceutical Companies
Remote Work Adaptability