At a Glance
- Tasks: Lead global R&D transformations and drive impactful implementations for top clients.
- Company: Join Veeva, a leader in life sciences technology with a focus on innovation.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Work remotely from the EU or UK with occasional travel; inclusive culture valued.
- Why this job: Make a real difference in the future of life sciences while collaborating with diverse teams.
- Qualifications: 7+ years in program leadership with expertise in Pharma R&D and SaaS implementations.
The predicted salary is between 80000 - 100000 £ per year.
Own the Future of Life Sciences R&D. At Veeva, you won't just manage programs—you'll drive monumental, global R&D transformation for our most strategic Vault customers across Europe. As the Global Program Manager, you are the ultimate owner of success, serving as the executive services partner who strategically aligns Veeva's full ecosystem (Product, Sales, Services) to deliver maximum customer impact. Your mission is to secure customer success with intensity, optimize the adoption of our solutions, and identify opportunities for massive, long-term growth. This is a remote, full-time role based in the EU or UK, requiring a dedicated blend of on-site customer engagement and remote work. Qualified candidates must have current legal authorization to work in the EU or UK. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position.
Responsibilities
- Own and drive the successful execution of complex, multi-functional Global R&D Vault implementations (Clinical, Regulatory, and Safety) at our strategic accounts, ensuring measurable business impact and financial excellence.
- Forge and cement deep, trusted-advisor relationships with customer IT and business executives to define, secure buy-in for, and govern the long-term R&D transformation roadmaps.
- Strategically lead and align all cross-functional Veeva teams—Sales, Product, Strategy, and Services—acting as the primary executive liaison to deliver unified, outcome-driven programs and unlock maximum value for the customer.
- Champion the growth trajectory of the account by crafting, negotiating, and leading services contracts and implementation proposals that expand customer value and product adoption.
- Act as the ultimate program governance leader by proactively anticipating risks, resolving complex internal and external challenges (the first line of escalation), and inspiring excellence across diverse project teams.
- Ensure long-term success and continuity by overseeing smooth transitions from implementation into post-deployment operations and ongoing customer enablement teams.
- Communicate proactively and with executive clarity, ensuring all stakeholders at all levels are fully aligned, informed, and motivated to achieve world-class results.
Qualifications
- Extensive program leadership experience (7+ years) delivering enterprise-scale R&D or GxP technology programs in Pharma (Clinical, Regulatory, or Safety).
- Deep understanding of Pharmaceutical R&D functions such as Clinical Operations, Regulatory Affairs, Safety, Quality, or Manufacturing.
- Proven consulting expertise supporting enterprise pharma clients across multiple business domains.
- Demonstrated success leading global teams to deliver complex, multi-system implementations with measurable impact.
- Strategic thinker with experience defining technology roadmaps that modernize operations and enable transformation.
- Executive communicator capable of influencing decisions and building alignment across diverse stakeholder groups.
- Resilient problem solver who thrives in ambiguity, negotiates with confidence, and drives accountability without authority.
- Collaborative leader skilled in orchestrating multiple internal and external teams while maintaining high delivery cadence.
- Direct experience leading a Veeva Vault implementation (e.g., Clinical, RIM, Quality, Safety).
- Previous experience with large-scale Software as a Service (SaaS) implementations in the highly regulated GxP environment.
We value your time and believe in a transparent hiring process. Here is the process you can expect. Follow the application process and submit your resume. Within 3 days, you will receive a link to a personality assessment administered by a third party. Once you complete the assessment, our team will review your full application package and follow up via email with our decision. If moving to the interview stage, the process is as follows: A conversation with the hiring manager, a practical case exercise, and a final conversation with our group's Senior Leader. Once all interviews are complete, the manager will be in touch with a final decision.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us.
StudySmarter Expert Advice🤫
We think this is how you could land Global Program Manager - Development Cloud in London
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like Veeva. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
✨Join Relevant Professional Bodies
Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like Veeva.
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like Veeva. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what Veeva is looking for. A tailored application can really make you stand out!
We think you need these skills to ace Global Program Manager - Development Cloud in London
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at Veeva!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show Veeva that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at Veeva!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At Veeva, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at Veeva
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Veeva that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with Veeva’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
